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Senior Floor Manager

1 month ago

Hounslow, Greater London, United Kingdom JD Group Full time

As a key member of the JD Group team, you will play a vital role in driving sales and delivering exceptional customer service in our stores.

Key Responsibilities:

  • Support the Store Manager in maintaining a high-performing store environment.
  • Monitor and drive sales performance, identifying opportunities for growth and improvement.
  • Ensure excellent customer service standards are met, handling customer complaints and queries effectively.
  • Lead by example, promoting a positive and inclusive store culture.

Requirements:

  • Proven retail management experience, with a strong track record of driving sales and improving customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • Access to exclusive employee discounts and perks.