Customer Experience Lead

Job DescriptionWe are seeking a Customer Experience Lead to join our food and beverage team at ASM Global - Europe. This dynamic role involves overseeing the café bar, restaurants, bars, and events on both event nights and non-event days, ensuring exceptional guest experiences.Key Responsibilities:Manage till floats and reconciliations according to company...

INFO - SALARY: - £60000 - £75000 LOCATION Manchester - JOB TYPE - Permanent **CUSTOMER EXPERIENCE INSIGHT LEAD (QUAL)** **£60,000 - £75,000** **UK REMOTE-FIRST** Are you a CX leader with a passion for driving meaningful change through insights? Harnham is collaborating with a well-known client-side organisation, seeking a dynamic individual to...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...

Civica UK Ltd is seeking an experienced Customer Support Manager to lead a dynamic support team in a fast-paced environment.The successful candidate will be responsible for managing the customer support operations, optimising processes, and handling customer requests while working closely with the Divisional Support Director.Key Responsibilities:Lead and...

Deputy Customer Experience ManagerWe are seeking a highly motivated and experienced professional to join our team as a Deputy Customer Experience Manager. As a key member of our front of house team, you will be responsible for delivering exceptional customer experiences and ensuring that our visitors have an unforgettable time at our theatres.Key...

About the RoleThe Assistant Park Manager will be a key member of our team, working closely with the Deputy and Park Manager to drive business growth and deliver exceptional customer experiences. To succeed in this role, you will need to be a highly motivated and talented leader who can inspire and empower their team to deliver our core values: pride,...

Zuto is a pioneering car finance company that's revolutionizing the industry with simplicity and integrity. As a Customer Experience Transformation Lead, you'll play a crucial role in driving our mission forward.With a salary of £32,000, this exciting opportunity offers a chance to transform the car finance experience for hundreds of thousands of customers....

Deputy Customer Experience ManagerWe are seeking a highly motivated and experienced professional to join our team as a Deputy Customer Experience Manager. In this role, you will be responsible for leading our front of house service and delivering a first-class audience experience for our visitors.Key responsibilities will include:Supporting and motivating...

About the Role: We're looking for a skilled Customer Success Leader to join our team in the UK. As a key member, you'll be responsible for leading our Customer Success team, ensuring they deliver exceptional customer experiences across all channels. Your role will involve balancing team management, customer satisfaction, and operational efficiency to support...

Key Role: Customer Experience Manager">Rendall & Rittner, a renowned Residential Leasehold Property Management company, is seeking a skilled Customer Experience Manager to lead the customer experience team and drive exceptional service delivery.">The successful candidate will be responsible for managing a new team, training, mentoring, and ensuring seamless...

**Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...

Our client is a Manchester based not-for-profit organisation. **Role purpose** - To deliver a seamless customer experience across all stages and touchpoints in the customer journey helping our client to continually achieve greater customer satisfaction and increased efficiency. - To play a key role in outlining and shifting how customers perceive our client...

Customer Experience ManagerWe are seeking a highly motivated and experienced Customer Experience Manager to lead our front of house service and deliver a first-class audience experience for our visitors. You will be responsible for supporting and motivating the team to achieve their day-to-day sales targets from our various bars, kiosks, and at-seat delivery...

Customer Journey OwnerA unique opportunity has arisen for a skilled Customer Journey Owner to join our team at MERJE. This role offers the chance to shape cutting-edge customer experiences using innovative technologies, including generative AI.We are revolutionizing the industry with our digital credit card and partnerships with major brands. Backed by...

We are Smart DCC Together we're building a greener tomorrow Connecting every home and business to a single, secure smart meter network is a huge undertaking. So you can imagine the scale - and variety - and opportunities for the people who'll help us do it. The role Head of Customer Experience Hybrid Working from one of 3 Hub Locations, London,...

Job SummaryWe are seeking an experienced CRM Lead to develop and execute a global CRM marketing strategy across our experience brands and airports worldwide, including Manchester Airport Group.About the RoleWork with the Head of Customer Marketing to create and implement a CRM strategy that boosts engagement, retention, and lifetime value (LTV) across email,...

Customer Experience Advisor Location: South Manchester Salary: £33,000 Basic Salary | OTE £65,000 Are you a dynamic and motivated professional looking for an exciting opportunity in customer experience? Join our industry-leading company as a Customer Experience Advisor in South Manchester! About the Role As a Customer Experience Advisor, you...

Customer Experience Specialist RoleXero is a leading cloud accounting platform that empowers small businesses and their advisors to grow and thrive. As a Customer Experience Specialist, you will play a vital role in delivering exceptional support and guidance to our customers, helping them to get the most out of Xero.Key ResponsibilitiesProvide timely and...

Customer Experience AdvisorLocation: South ManchesterSalary: £33,000 Basic Salary | OTE £65,000Are you a dynamic and motivated professional looking for an exciting opportunity in customer experience? Join our industry-leading company as a Customer Experience Advisor in South Manchester!About the RoleAs a Customer Experience Advisor, you will play a vital...

About the RoleAs a Customer Experience Executive at IRIS Software Group, you will play a key role in delivering top-quality customer experiences, leading the way for best practices to maximize the value our customers get from Elements products and minimize churn.You will support customers across various channels - prospects, new customers, and existing...