Fintech Application Engineer

3 days ago


Woking, Surrey, United Kingdom Pyramid Recruitment Ltd Full time

About the Role

We are looking for an experienced Application and Support Engineer to join our team at Pyramid Recruitment Ltd. As a key member of our support team, you will play a crucial role in providing second-line support for proprietary software applications.

Job Summary

This role requires a skilled individual with experience in software application support, preferably in a fintech or related industry. The successful candidate will have strong knowledge of SQL, excellent communication skills, and the ability to work independently and collaboratively within a team environment.

Key Responsibilities:

  • Provide second-line support for proprietary software applications.
  • Troubleshoot and resolve technical issues reported by clients, ensuring timely and effective solutions.
  • Utilize ticketing systems to manage and prioritize support requests, maintaining accurate and up-to-date records.
  • Execute SQL queries and analyze database structures to address and rectify data-related issues.

What We Offer:

  • A competitive salary of around £32,500 per annum.
  • A hybrid work model that balances remote work with office-based collaboration.
  • 25 days annual leave, plus bank holidays and your birthday off.
  • Access to life insurance coverage and private health care benefits.


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