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IT Support Specialist

2 months ago

Poole, Poole, United Kingdom Dorset Clinical Commissioning Group Full time

Job Summary

We are seeking a highly skilled and experienced IT professional to join our team as a Technical Infrastructure Professional. The successful candidate will be responsible for providing technical support and expertise in the design, implementation, and maintenance of our IT infrastructure.

Main Responsibilities

The main duties and responsibilities of this role include:

  • Providing technical support and expertise in the design, implementation, and maintenance of our IT infrastructure
  • Ensuring the smooth operation of our Windows Server based computers and Server Virtualisation/VMWare/Nutanix/Rubrik systems
  • Installing and troubleshooting PC/printer hardware/software
  • Providing technical guidance and support to users at all levels
  • Communicating complex technical issues in a clear and concise manner

Person Specification

The ideal candidate will have:

  • A valid driving licence to drive in the UK
  • Own vehicle suitable for movement of equipment
  • Degree level or equivalent experience and evidenced continuous development
  • ECDL, CLAIT, NVQ Level 3 (or equivalent) or Microsoft MCP Yes Certification/application
  • Demonstrable specialist knowledge of, and experience in: Windows Server based computers Server Virtualisation/VMWare/Nutanix/Rubrik

Desirable Criteria

The following qualifications and experience are desirable:

  • MCP 3 or more modules / MCSE / MCSA / MCTS Cisco Networking certification e.g. CCNA
  • Experience of Windows Operating systems - client and server

Qualities

The successful candidate will possess:

  • Ability to work together and as part of the wider infrastructure and digital teams
  • Decision making and problem solving
  • Ability to communicate highly complex technical issues using jargon free terminology, to users at all levels
  • Able to communicate in report format, diagrams
  • Ability to work under pressure, use own initiative, work to tight deadlines, be flexible, work in a changing environment, solve problems, and prioritise

Working with Dorset HealthCare

Dorset HealthCare is working in partnership with The Prince's Trust to support people getting into work. As part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills, and other employment support. If you would like or know of anyone who would value this support, please do contact us.