Current jobs related to Senior Call Handler Team Leader - Preston, Lancashire - Lancashire Care Foundation Trust

  • Ambulance Service Call Handler

    1 month ago

    Preston, Lancashire, United Kingdom North West Ambulance Service NHS Trust Full time

    About the RoleWe are seeking a skilled and compassionate Call Handler to join our team at North West Ambulance Service NHS Trust. As a Call Handler, you will be the first point of contact for patients in need of emergency medical treatment and transport.Key ResponsibilitiesManage a variety of calls from patients, gathering information and providing clear,...

  • Ambulance Service Call Handler

    1 month ago

    Preston, Lancashire, United Kingdom North West Ambulance Service NHS Trust Full time

    About the RoleWe are seeking a skilled and compassionate Call Handler to join our team at North West Ambulance Service NHS Trust. As a Call Handler, you will be the first point of contact for patients in need of emergency medical treatment and transport.Key ResponsibilitiesManage a variety of calls from patients, gathering information and providing clear,...

  • Ambulance Service Call Handler

    2 weeks ago

    Preston, Lancashire, United Kingdom North West Ambulance Service NHS Trust Full time

    About the RoleWe are seeking a skilled and compassionate Call Handler to join our team at North West Ambulance Service NHS Trust. As a Call Handler, you will be the first point of contact for patients in need of emergency medical assistance, providing clear and accurate advice to help them navigate their situation.Key ResponsibilitiesManage a high volume of...

  • Call Center Representative

    19 hours ago

    Preston, Lancashire, United Kingdom North West Ambulance Service NHS Trust Full time

    About the RoleWe are seeking highly skilled and compassionate individuals to join our team as Call Handlers at North West Ambulance Service NHS Trust.Job ResponsibilitiesAs a Call Handler, you will be the first point of contact for patients and the public, providing accurate and timely information, advice, and support. You will be responsible for managing a...

  • Depot Driver Team Leader

    3 weeks ago

    Preston, Lancashire, United Kingdom Leader Online Ltd Full time

    Job Title: Depot Driver Team LeaderAs a Depot Driver Team Leader at Leader Online Ltd, you will be responsible for leading a team of drivers, ensuring timely and safe transportation of goods, and maintaining high standards of customer service.Key Responsibilities:Supervise and motivate a team of drivers to meet performance targets and objectives.Induct,...

  • Depot Driver Team Leader

    3 weeks ago

    Preston, Lancashire, United Kingdom Leader Online Ltd Full time

    Job Title: Depot Driver Team LeaderAs a Depot Driver Team Leader at Leader Online Ltd, you will be responsible for leading a team of drivers, ensuring timely and safe transportation of goods, and maintaining high standards of customer service.Key Responsibilities:Supervise and motivate a team of drivers to meet performance targets and objectives.Induct,...

  • Depot Driver Team Leader

    2 weeks ago

    Preston, Lancashire, United Kingdom Leader Online Ltd Full time

    Job Title: Depot Driver Team LeaderReporting directly to the Transport Manager, the Depot Driver Team Leader is responsible for leading a team of drivers, ensuring timely and safe transportation of goods, and maintaining high standards of customer service.Key Responsibilities:Supervising and motivating a team of drivers to meet performance targets and...

  • Deputy Depot Driver Team Leader

    7 days ago

    Preston, Lancashire, United Kingdom Leader Online Ltd Full time

    Job Title: Deputy Depot Driver Team LeaderJob Summary:We are seeking a highly skilled and experienced Deputy Depot Driver Team Leader to join our team at Leader Online Ltd. As a key member of our transportation operations, you will be responsible for leading a team of drivers and ensuring the safe and timely transportation of goods.Key Responsibilities:Team...

  • Depot Driver Team Leader

    4 weeks ago

    Preston, Lancashire, United Kingdom Leader Online Ltd Full time

    Job Title: Depot Driver Team LeaderReporting directly to the Transport Manager, the Depot Driver Team Leader is responsible for leading a team of drivers, ensuring timely and safe transportation of goods, and maintaining high standards of customer service.Key Responsibilities:Team Leadership:Supervising and motivating a team of drivers to ensure they meet...

  • Depot Driver Team Leader

    4 weeks ago

    Preston, Lancashire, United Kingdom Leader Online Ltd Full time

    Job Title: Depot Driver Team LeaderReporting directly to the Transport Manager, the Depot Driver Team Leader is responsible for leading a team of drivers, ensuring timely and safe transportation of goods, and maintaining high standards of customer service.Key Responsibilities:Team Leadership:Supervising and motivating a team of drivers to ensure they meet...

  • Depot Driver Team Leader

    1 month ago

    Preston, Lancashire, United Kingdom Leader Online Ltd Full time

    Job Title: Depot Driver Team LeaderReporting directly to the Transport Manager, the Depot Driver Team Leader is responsible for leading a team of drivers, ensuring timely and safe transportation of goods, and maintaining high standards of customer service.Key Responsibilities:Supervising and motivating a team of drivers to ensure they meet performance...

  • Depot Driver Team Leader

    1 month ago

    Preston, Lancashire, United Kingdom Leader Online Ltd Full time

    Job Title: Depot Driver Team LeaderReporting directly to the Transport Manager, the Depot Driver Team Leader is responsible for leading a team of drivers, ensuring timely and safe transportation of goods, and maintaining high standards of customer service.Key Responsibilities:Supervising and motivating a team of drivers to ensure they meet performance...

  • Deputy Depot Driver Team Leader

    1 month ago

    Preston, Lancashire, United Kingdom Leader Online Ltd Full time

    Job Title: Deputy Depot Driver Team LeaderAs a key member of our transportation team, you will play a vital role in ensuring the smooth operation of our depot. Reporting to the Depot Driver Team Leader or the Transport Manager in their absence, you will be responsible for leading a team of drivers and managing the depot in their absence.Key...

  • Deputy Depot Driver Team Leader

    4 weeks ago

    Preston, Lancashire, United Kingdom Leader Online Ltd Full time

    Job Title: Deputy Depot Driver Team LeaderAs a key member of our transportation team, you will play a vital role in ensuring the smooth operation of our depot. Reporting to the Depot Driver Team Leader or the Transport Manager in their absence, you will be responsible for leading a team of drivers and managing the depot in their absence.Key...

  • Deputy Depot Driver Team Leader

    4 weeks ago

    Preston, Lancashire, United Kingdom Leader Online Ltd Full time

    Job Title: Deputy Depot Driver Team LeaderAs a key member of our transportation team, you will play a vital role in ensuring the smooth operation of our depot. Reporting to the Depot Driver Team Leader or the Transport Manager in their absence, you will be responsible for leading a team of drivers and managing the depot in their absence.Key...

  • Deputy Depot Driver Team Leader

    1 month ago

    Preston, Lancashire, United Kingdom Leader Online Ltd Full time

    Job Title: Deputy Depot Driver Team LeaderAs a key member of our transportation team, you will play a vital role in ensuring the smooth operation of our depot. Reporting to the Depot Driver Team Leader or the Transport Manager in their absence, you will be responsible for leading a team of drivers and managing the depot in their absence.Key...

  • Deputy Depot Driver Team Leader

    2 weeks ago

    Preston, Lancashire, United Kingdom Leader Online Ltd Full time

    As a key member of our team at Leader Online Ltd, you will be responsible for leading a team of drivers and ensuring the timely and safe transportation of goods. You will be confident in managing the Depot and the Team in the absence of the Depot Driver Team Leader, covering annual leave and absences. You will have excellent leadership skills, a strong...

  • Deputy Depot Driver Team Leader

    1 month ago

    Preston, Lancashire, United Kingdom Leader Online Ltd Full time

    Job Title: Deputy Depot Driver Team LeaderAs a key member of our transportation team, you will play a vital role in ensuring the smooth operation of our depot. Reporting to the Depot Driver Team Leader or the Transport Manager in their absence, you will be responsible for leading a team of drivers and managing the depot in their absence.Key...

  • Deputy Depot Driver Team Leader

    1 month ago

    Preston, Lancashire, United Kingdom Leader Online Ltd Full time

    Job Title: Deputy Depot Driver Team LeaderAs a key member of our transportation team, you will play a vital role in ensuring the smooth operation of our depot. Reporting to the Depot Driver Team Leader or the Transport Manager in their absence, you will be responsible for leading a team of drivers and managing the depot in their absence.Key...

  • Deputy Depot Driver Team Leader

    1 month ago

    Preston, Lancashire, United Kingdom Leader Online Ltd Full time

    Job Title: Deputy Depot Driver Team LeaderAs a key member of our transportation team, you will play a vital role in ensuring the smooth operation of our depot. Reporting to the Depot Driver Team Leader or the Transport Manager in their absence, you will be responsible for leading a team of drivers and managing the depot in their absence.Key...

Senior Call Handler Team Leader

2 months ago

Preston, Lancashire, United Kingdom Lancashire Care Foundation Trust Full time

Job Summary

The Senior Call Handler Team Leader will be responsible for managing a high-quality and efficient administrative workforce within the locality. This role requires a driven, inspirational, and motivational leader who can provide excellent telephone manner, communication, and leadership skills.

Key Responsibilities

  • Manage a team of call handlers to provide 24-hour telephone advice and support to people who use services and carers.
  • Develop and implement strategies to improve customer experience and service development.
  • Collaborate with other teams to provide comprehensive training and support to staff.
  • Ensure compliance with clinical systems and policies.
  • Contribute to the development of the service, including identifying areas for improvement and implementing changes.

Requirements

  • Experience of service user contact and management of staff.
  • Excellent telephone manner and communication skills.
  • Leadership and training skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of clinical systems and policies.

About Us

Lancashire Care Foundation Trust provides a range of services, including secondary mental health care, inpatient child and adolescent mental health services, perinatal mental health, and forensic services. We are committed to providing high-quality services that meet the needs of our patients and carers.

What We Offer

  • A supportive and collaborative work environment.
  • Opportunities for professional development and training.
  • A competitive salary and benefits package.
  • A flexible working arrangement that supports work-life balance.

How to Apply

If you are a motivated and experienced leader who is passionate about providing excellent customer service, please submit your application.