Delivery Excellence Lead

2 weeks ago

Altrincham, Trafford, United Kingdom Informed Solutions Full time
About the Role

We are seeking an experienced Agile Delivery Manager to join our team at Informed Solutions. As a key member of our delivery team, you will play a leading role in delivering digital products that make a difference to citizens on a day-to-day basis.

Key Responsibilities
  • Client Relationship Management: Build and maintain excellent relationships with clients, ensuring a high standard of client satisfaction.
  • Delivery Planning: Collaborate with clients to design intelligent and achievable delivery plans based on your successful experience of delivering high-quality software.
  • Agile Methodologies: Tailor agile delivery controls based on our ISO-certified delivery assurance methods and standards, and your own experience of successfully managing agile projects.
  • Delivery Monitoring: Pro-actively monitor and manage effective delivery, working with technical leads to assure quality in delivery.
  • Issue and Risk Management: Managing delivery progress plans, issues, and risks (working to a level of technical detail that enables you to pro-actively mitigate them).
  • Delivery Artefacts: Produce and maintain delivery artefacts (Highlight Reports, RAID etc.), taking a lead role in delivery forums (e.g. project boards, agile ceremonies), assuring and maintaining key delivery records (e.g. budget and resource tracking).
  • Collaboration: Work collaboratively with client and partner Delivery Managers, contributing expert insights and advice.
  • Professional Development: Continually develop your skills through training and accreditation (including relevant accreditations/certifications at advanced level).
  • Industry Engagement: Get involved in events and industry forums, staying up to date with the latest methods, techniques, and tools, and bringing the latest innovations into our work.
  • Community Leadership: Play a leading role in our Delivery Management Community of Practice, driving innovation and best practice adoption as part of an energised community.
  • Team Development: Help upskill and coach other team members.
Requirements
  • Agile Methodologies Experience: Successfully delivering complex software development projects using agile methodologies (including suitable accreditations), according to agreed delivery standards and governance requirements.
  • Technical Understanding: A level of technical understanding that enables you (working with technical leads) to intelligently identify and pro-actively manage requirements, changes, issues, and risks, with the commercial awareness and emotional intelligence to work these through positively and constructively with clients.
  • Team Leadership: Experience of leading effective distributed teams and managing team dynamics (including clients and delivery partners).
  • Interpersonal Skills: Strong interpersonal skills with a positive, pragmatic, flexible, and calm attitude, putting integrity at the heart of delivery.
  • Travel: An ability and willingness to travel (i.e. to build trust and effective relationships with delivery teams), where required and appropriate.
  • Time Management: Able to work under pressure and to short deadlines with a clear sense of priority within a fast-paced and agile environment.
  • Work Planning: Excellent work planning capabilities and time management skills.
  • Attention to Detail: A meticulous attention to detail.
  • Reliability: Punctuality, reliability, and a clear commitment to your role.
Benefits

We offer a comprehensive and flexible range of benefits that complement our highly competitive salaries and great working environment. These include:

  • Personal and Professional Development: Excellent career development opportunities through our award-winning personal and professional development programmes, including support with professional certifications.
  • Health and Wellbeing: Industry-leading health and wellbeing plan, partnering with several wellbeing support functions to cater to each individual's needs.
  • Hybrid Working: Flexible working arrangements that balance work and personal life.
  • Private Health Care: Comprehensive private health care cover.
  • Life Assurance: Generous life assurance cover.
  • Gym Membership: Access to on-site gym facilities.
  • Weekly Office Lunch: Enjoy a complimentary lunch with colleagues.
  • Onsite Massage: Regular onsite massage sessions.
  • Holiday Entitlement: 25 paid working days holiday per year, plus bank holidays.
  • Sabbatical Leave Scheme: Eligible for sabbatical leave.
  • Maternity and Paternity Leave: Enhanced maternity and paternity leave and pay.
  • Company Pension Contribution: Company pension contribution.
  • Profit Share Scheme: Eligible for profit share scheme.
  • Professional Subscriptions: Payment of professional subscriptions.
  • Referral Scheme: Generous referral scheme with no limits on the number of referrals.

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