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Registered Care Manager

2 months ago

Richmond, North Yorkshire, United Kingdom Brayson Consulting Ltd Full time £38,000 - £45,000
Job Opportunity for a Registered Care Manager

Brayson Consulting Ltd is seeking a highly experienced and skilled Registered Care Manager to lead their new Domiciliary Care team in Richmond. The ideal candidate will have a strong background in managing care services, with experience in startup and CQC registration. The Registered Care Manager will be responsible for the day-to-day operations of the business, delivering high-quality home care services to clients within budget. The role will involve working closely with the franchise owners to ensure the smooth operation of the business and providing strong management and leadership to all staff.

Key Responsibilities:
  • Ensure the safe delivery of all services in line with legislative requirements and company policies and CQC Regulations and procedures.
  • Undertake training and development to stay updated with the law, best practice, and any changes in company policies and apply this new knowledge to the daily management and delivery of care.
  • Monitor health and safety in the workplace and the field and act as a lead for infection prevention and control.
  • Maintain full and accurate records and reporting systems in accordance with legal requirements.
  • Implement quality management and improvement systems, effectively managing complaints and incidents and carrying out investigations of complaints regarding the service and implement improvement strategies.
  • Conduct a full assessment of each client's needs and associated risks prior to the start of each service, identifying all client needs and overseeing the writing of a tailored care and support plan respecting the client's wishes and promoting their wellbeing, privacy, and dignity at all times.
  • Provide clients and their representatives with information about the service so that their expectations are met and all services are understood.
  • Manage CQC registration and startup of the office alongside the franchise owners, as well as recruitment, induction, and training of the office team and support staff.
  • Ensure that sufficient, suitably qualified staff are appropriately allocated to meet service demands and client needs.
  • Implement company policies and procedures regarding absence, disciplinary, and grievance matters, as well as carrying out appraisals and monitoring of all staff performance.
  • Ensure all emergency on-call issues are dealt with, such as covering calls directly or securing and allocating staff when carers are absent or ill.
  • Attend external meetings and represent the service positively while assisting the franchise owners in the growth and development of the business.
Requirements:
  • At least 3 years of experience as a Registered Manager, including startup and CQC registration experience.
  • Professional and compassionate with excellent time management and reliability skills, as well as the ability to be flexible with work schedules.
  • A UK Driver's license and own vehicle.
  • Excellent understanding and experience of the care industry and home care support, with an anti-discriminatory personality.
  • A supportive team player with strong communication skills to build strong client relationships with service users, their families, staff, and other health and social care professionals.
  • Experience in risk assessments and CQC inspections for care services and individual care and support, as well as knowledge of confidentiality, health and safety, and abuse matters and safeguarding procedures.
  • Experience, a connective base, and knowledge of the local area around Richmond, Putney, and Wandsworth.
  • Ability to provide support for clients' daily living with dignity and respect while maintaining privacy.
  • Experience in staff management - recruiting, training, supporting, and supervising.
  • Maintained clear and accurate records and followed statutory reporting and procedures.
  • NQV Level 5 Social Care Leadership & Management.