IT Support Specialist
3 weeks ago
Main Duties and Responsibilities:
• Apply technology to address business needs and constraints
• Assist staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources
• Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent customer service
• Participate in enterprise-wide IT projects and initiatives
• Diagnose system hardware, software, and operator problems
• Provide advanced troubleshooting on complicated IT issues
• Provide support for software applications
• Request hardware and software through the requisition system as directed by their supervisor
Key Skills, Qualifications and Experience:
• Analytical and excellent problem-solving skills
• Ability to work independently and in a team
• Excellent client service, interpersonal and communication skills
• Self-starter able to handle multiple tasks and deadlines with minimal supervision
• Relevant IT certifications or degree
• A minimum of 2 years proven experience working in a 1st or 2nd line position
Benefits:
The successful candidate will be offered a competitive salary of £28,000 - £30,000 per annum, paid monthly or fortnightly, depending on preference. The role also offers hybrid working opportunities based on performance.
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