Mail Delivery Executive

2 days ago


Chester, Cheshire, United Kingdom Royal Mail Group Full time

Key Responsibilities

  • Lead and develop a team of Customer Operations Managers to deliver results across a balance scorecard
  • Deploy significant transformational changes and hold the responsibility through delegation, coaching, and support to ensure all COMs complete tasks to time and quality
  • Produce the weekly resourcing plan and ensure all COMs deliver towards this
  • Ensure all COMs deliver towards the overall targets
  • Work through the morning and into the afternoon and ensure the smooth running of all deliveries
  • Lead and inspire a team of front-line colleagues to work efficiently and provide excellent service at the doorstep
  • Partner with Trade Union to keep raising the bar as you coach your team to drive performance improvement

What We Offer

We offer a competitive salary of £45,000 - £50,000 per annum, depending on experience, plus a 10% bonus, generous holiday allowance, flexible working, pension scheme, and excellent parental leave policy. We also offer a range of benefits including free health and wellbeing support for you and your family through our Help@Hand service, private medical assessment, and Cycle2work scheme. In addition, we offer exciting career opportunities, great sense of pride from being part of one of the world's most recognisable brands, and the opportunity to be part of our historic transformation from a letters business to a parcels business.



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