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Income Recovery Specialist

2 months ago

Belfast, United Kingdom NIFHA - Northern Ireland Federation of Housing Association Full time
Join Our Team as an Income Recovery Officer

We are seeking a highly skilled and motivated individual to join our team as an Income Recovery Officer. As a key member of our team, you will be responsible for managing rent collection and arrears recovery while providing excellent customer service to our tenants.

Key Responsibilities:
  • Manage rent collection and arrears recovery in a timely and efficient manner.
  • Provide excellent customer service to tenants, responding to their queries and concerns in a professional and courteous manner.
  • Work closely with our customers to sustain their tenancies and prevent arrears from building up.
  • Collaborate with internal stakeholders to ensure effective communication and coordination of rent collection and arrears recovery activities.
What We Offer:
  • A highly competitive salary and benefits package.
  • Opportunities for career development and professional growth.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of our customers.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we would love to hear from you.