Automotive Sales Enquiry Specialist

3 days ago


London, Greater London, United Kingdom Stephen James (Automotive) Ltd Full time
Job Overview:
Stephen James (Automotive) Ltd is seeking a highly skilled Automotive Sales Enquiry Specialist to join their centralised Sales Hub. The successful candidate will be responsible for managing sales enquiries across various channels, including telephone, email, live chat, online, and event marketing.

About the Role:
This is an exciting opportunity for someone who is passionate about the BMW and MINI brand and has excellent communication skills. As a Sales Enquiry Handler, you will work closely with customers to identify their needs and preferences, providing them with expert advice on our vehicle range. You will also be responsible for responding to digital enquiries within one hour and liaising with the sales team to progress leads into sales.

Key Responsibilities:
  • Manage sales enquiries across various channels
  • Provide expert advice to customers on our vehicle range
  • Respond to digital enquiries within one hour
  • Liaise with the sales team to progress leads into sales

What We Offer:
We offer a competitive salary of £20,748 per annum, with a bonus opportunity that can increase earnings to £24,498 per annum. Our office-based work environment provides a great opportunity for personal development and training, and we invest in our employees to ensure they have the skills and knowledge needed to succeed in their roles.

Requirements:
To be successful in this role, you will need to have a thorough knowledge of our product range, excellent communication skills, and the ability to work in a fast-paced environment. If you are passionate about the automotive industry and have a strong customer service focus, we would love to hear from you.

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