Customer Service Representative

1 month ago


Sittingbourne, Kent, United Kingdom Randstad Delivery (GBS) Full time
Job Title: Customer Service Order Processor

Are you a detail-oriented and organized individual with excellent communication skills? We are seeking a Customer Service Order Processor to join our team at Randstad Delivery (GBS).

About the Role:

This is a fantastic opportunity to work in a dynamic and supportive environment, processing patient orders and providing exceptional customer service. As a Customer Service Order Processor, you will be responsible for reviewing and processing patient orders, requesting prescriptions from GP surgeries, and maintaining accurate patient records.

Key Responsibilities:
  • Process patient orders accurately and efficiently
  • Request prescriptions from GP surgeries via telephone and email
  • Maintain accurate and up-to-date patient records
  • Manage daily workload as delegated by Team Leader
  • Deal with ad hoc administration and operation requests and tasks
Requirements:
  • Professional and ability to work as part of a team
  • Experience in data entry
  • Competent IT skills and ability to learn new systems
  • Professional and confident telephone manner
  • Excellent verbal and written communication skills
  • Accuracy in processing at speed
What We Offer:
  • Free on-site parking
  • On-site canteen including a Starbucks station
  • On-site gym including a Peloton bike
  • Outside seating areas
  • Team social events
  • Access to the Randstad flexible benefits app

Randstad acts as an employment business for the supply of temporary workers. Randstad is an Equal Opportunities Employer.

By applying for this temporary role, your details will be submitted to Randstad. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.



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