Commercial Account Manager
2 weeks ago
As a Commercial Account Manager at Securitas Security Services, you will be responsible for driving profitable growth by developing new business and enhancing the existing portfolio. You will collaborate with the Commercial team and the Branch team to deliver innovative security solutions.
Key Responsibilities:
- Client Relationship Management: Build and maintain strong client relationships by understanding their business objectives and risk profile to support them with delivering tailored security solutions.
- Business Growth: Identifying new business opportunities aligned with your geographic area.
- Profit & Loss Responsibility: Jointly manage branch P&L and ensure margin expectations are met or exceeded.
- Market Analysis: Stay informed about local market trends, competitors, and customer needs to deliver actionable insights and support transformation/pipeline opportunities.
- Client Success: Participate in client KPI/SLA meetings to ensure service alignment, performance, and satisfaction.
- Innovation & Strategy: Work with the operations and commercial teams to deliver innovative security solutions and drive business growth.
Essential Skills
Key Competencies:
- Business Acumen and Commercial Awareness
- Relationship Building and Networking (Account Management)
- Strategic Thinking and Innovation
- Client-Centric and Results-Driven
- Strong Decision-Making Skills
- Excellent Communication and Presentation Skills
- Sales and Negotiation Focus
Required Experience & Skills:
- Proven experience in managing client relationships and delivering excellent customer service
- P&L ownership, forecasting, and budgeting experience
- Proven commercial acumen with a strong track record of delivering solutions
- Strong understanding of risk profiles and mitigation options
- Demonstrable experience of consultative sales
- Experience in project costings and managing margins
- Excellent communication skills, with the ability to engage and influence key stakeholders
- Strategic leadership skills and an innovative approach to problem-solving
Benefits
Health & Wellbeing
- Company pension and advice and planning
- Life assurance scheme
- Discounted gym memberships
- Wellness advice and support, including financial, emotional and physical
- Dental and Physical Health Plans
Lifestyle Benefits
- Cycle to work scheme
- Car lease and new car purchasing schemes
- Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
- Mortgage Advise
- Payroll ISA's
- Eligibility for Costco Membership
Learning & Development
- Support with further education
- 100's of eLearning courses
- Accredited courses by C&G, ILM, IOSH and SIA
- Leadership Development programs both local and global
Giving Back
Payroll Giving
Working with charities such as Calderwood House, KPMB and Wooden Spoon
Supporting local community initiatives
Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org
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