Customer Relationship Management Specialist
2 weeks ago
About Salt
Salt is a leading eCommerce Tech business that has experienced significant growth over the years, doubling in size and expanding into new global markets.
Job Summary
We are seeking a highly skilled CRM Manager to join our Digital function and play a key role in driving business growth through effective customer engagement strategies.
Key Responsibilities
• Develop and implement customer relationship management strategies to drive sales growth and customer retention
• Collaborate with cross-functional teams to design and execute digital engagement campaigns
• Analyze customer data to identify trends and opportunities for improvement
• Provide insights and recommendations to inform business decisions
Requirements
• Proven experience in CRM management and digital engagement
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
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