Homelessness Prevention Specialist
3 weeks ago
About Our Team
As a Housing Options Officer, you will be part of a forward-thinking team dedicated to delivering high-quality services. You will work proactively to deliver housing solutions, including debt advice, negotiating with landlords, and accessing the private rented sector.
Your Responsibilities
- Provide comprehensive housing advice and assistance to customers.
- Work closely with internal departments and external agencies to provide integrated services.
- Manage complex caseloads, ensuring compliance with the Homelessness Reduction Act.
- Contribute to safeguarding efforts and represent the department at multi-agency meetings.
What You Need to Succeed
- Experience of working in a customer service and/or housing environment.
- Ability to work independently and as part of a team, adapting to changing priorities.
- Commitment to delivering high-quality services with attention to detail.
- A GCSE standard education (or equivalent) including English and Maths.
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