Residential Support Specialist
3 weeks ago
About Us
CV-Library is a leading job search platform with a wide range of opportunities available. We are committed to helping individuals find their dream job and supporting businesses in finding the right candidates.
In this role, you will have the opportunity to work with us to provide comprehensive housing advice and assistance to customers, helping to prevent and relieve homelessness. You will be responsible for delivering housing solutions, including debt advice, negotiating with landlords, and accessing the private rented sector.
As a Housing Options Officer, you will also be responsible for managing complex caseloads, writing detailed decision letters, and ensuring compliance with the Homelessness Reduction Act. Additionally, you will contribute to safeguarding efforts, attend court when necessary, and maintain accurate records to support statutory compliance.
The salary for this role is approximately £34,379 - £38,951 per annum, which is competitive and reflects the skills and qualifications required for the position.
To be considered for this role, you will need to have experience of working in a customer service and/or housing environment, as well as experience of managing caseloads requiring detailed investigations. You will also need to have knowledge of equal opportunity issues and their practical application, and the ability to work independently and as part of a team, adapting to changing priorities.
We are an equal opportunities employer and value diversity. We are committed to providing equal employment opportunities for all employees and applicants.
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