Restaurant Team Lead

7 days ago


Chippenham, Wiltshire, United Kingdom Whitehall Garden Centre Full time
Whitehall Garden Centre Job Description

This is an exciting opportunity to work as a Restaurant Supervisor at our Lacock branch.

We are looking for someone with excellent communication skills and great motivation to create a friendly and welcoming atmosphere.

The ideal candidate will have a passion for customer service, be able to thrive in a fast-paced environment, and have the ability to manage and control the Restaurant, its staff and resources effectively.

Key Responsibilities:

  • Ensure all customers are greeted and offered assistance.
  • Handle customer queries courteously and efficiently.
  • Train and motivate catering team members to maximise sales opportunities.
  • Identify and communicate training needs to the Restaurant Manager.
  • Communicate performance and disciplinary issues to the Restaurant Manager.
  • Use feedback and coaching to improve team performance continuously.
  • Adhere to all Company and statutory procedures and requirements.
  • Carry out health and safety checks according to statutory requirements and Company policy.
  • Investigate and minimise loss and damage to stock.
  • Follow correct till and discount procedures according to Company procedures.
  • Adhere to voids, refunds, and other procedures.

Benefits Include:

  • Free Parking on Site
  • Paid Holiday Time
  • Discounted Staff Meals
  • Workplace Pension Scheme

The salary for this position is estimated to be around £25,000-£30,000 per annum, depending on experience. Only applicants shortlisted for an interview will be contacted.



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