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Fragrance Specialist

2 months ago


Gatwick, United Kingdom Tom Ford Full time
Travel Retail - Tom Ford - Fragrance Specialist

Key Responsibilities:

  1. Sales and Customer Service

We are seeking a skilled Fragrance Specialist to join our team at Tom Ford's Travel Retail location at Gatwick Airport. As a Fragrance Specialist, you will be responsible for selling the Tom Ford Beauty brand and providing exceptional customer service to our clients.

Key Responsibilities:

  1. Sales and Customer Service

• Achieve sales targets through effective communication and product knowledge

• Provide personalized customer service to ensure customer satisfaction and loyalty

Personal Grooming and Appearance

• Maintain a high standard of personal grooming and adhere to Tom Ford Beauty's uniform and grooming guidelines

Teamwork and Administration

• Work effectively as part of a team to achieve sales targets and maintain a clean and organized store environment

• Complete administration tasks accurately and on time, including sales reporting and other duties as required

Requirements:

  • Previous retail industry experience, preferably in beauty
  • Ability to work retail hours, including days, nights, weekends, and special events
  • Previous experience with retail point-of-sale software is desirable
  • Ability to provide inspirational, authentic, and personalized customer service

Equal Opportunities Employer:

Tom Ford is an equal opportunities employer and welcomes applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.