Talent Acquisition Manager
4 days ago
Job Summary:
We are seeking a highly motivated and experienced Fragrance Retail Specialist to join our team at Tom Ford in Gatwick Airport. As a key member of our retail team, you will be responsible for delivering exceptional customer service, achieving sales targets, and maintaining high standards of personal grooming and store presentation.
Main Responsibilities:
- Sales and Service: Achieve required retail sales targets by selling Tom Ford beauty products to customers, providing expert knowledge and product recommendations, and delivering exceptional customer service.
- Customer Engagement: Build strong relationships with customers, communicate product information effectively, and promote Tom Ford beauty products through targeted customer communication.
- Store Presentation: Maintain high standards of store presentation, including cleanliness, merchandising, and brand image, to ensure a welcoming and engaging shopping environment.
- Administration: Complete accurate and timely administration, including retail sales reporting and other specific tasks as required by the Counter/Business Manager.
Requirements:
- Qualifications: Previous retail industry/guest services experience is desirable, with a strong focus on beauty and customer service.
- Skills: Ability to work in a fast-paced environment, provide inspirational and personalized customer service, and work effectively as part of a team.
- Education: Must be able to demonstrate the ability to provide proof of right to live and work in the country if invited to attend for interview.
What We Offer:
- Competitive Salary: £25,000 - £35,000 per annum, depending on experience.
- Benefits: Full-time position with variable shift patterns, including days, nights, weekends, and special events.
- Opportunities for Growth: Career development opportunities within the Tom Ford team and the wider Estee Lauder Companies group.
Equal Opportunities Employer: Estee Lauder Companies is an equal opportunities employer and welcomes applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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