Housing Officer
3 weeks ago
About the Role:
The successful candidate will be responsible for assisting vulnerable clients with general housing management issues, such as ASB queries, tenancy management, and income support. This will involve monitoring and managing rent accounts, ensuring arrears are addressed in line with organisation procedures for up to 500 properties.
Key Responsibilities:
- Assist clients with housing management issues, including ASB queries and tenancy management.
- Monitor and manage rent accounts, ensuring arrears are addressed in line with organisation procedures.
- Establish and maintain relationships with clients, providing regular support and guidance.
- Assist clients in identifying and accessing appropriate move-on accommodation.
- Assess the support needs and risks of clients, using mid-high level safeguarding in line with organisation procedures.
- Work in partnership with external agencies to deliver effective support and improve outcomes for clients.
Requirements:
- Knowledge of housing management policies and procedures.
- Experience delivering income management.
- Ability to build strong and positive working relationships.
Working Hours:
- Monday to Friday.
- 9:00am until 5:00pm (with flexibility).
- 37 hours per week.
This is a full-time role based in the South West of England, with a salary of £33,000 per annum. If you are a motivated and experienced Housing Officer looking for a new challenge, please apply.
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