Client Success Liaison

5 days ago


Bristol, Bristol, United Kingdom Torchbox Full time
Job Description: Client Support Coordinator

Torchbox designs and builds digital products and services for international NGOs, governments, and universities. We are looking for a highly skilled and dedicated individual to join our team as a Client Support Coordinator.

As a Client Support Coordinator, you will work closely with team members and clients to ensure seamless service delivery. Your responsibilities include:

  • Serving as the first point of contact for clients, providing front-line technical and operational support, logging, prioritizing, and coordinating responses to incidents to ensure timely resolution and exceptional service.
  • Experience troubleshooting and resolving first-line issues, escalating more complex cases to second-line support or specialist teams while keeping clients informed throughout the process.
  • Familiarity with incident management and ticketing systems (e.g., Jira or similar) to log and track support requests efficiently.

The estimated salary for this role is £32,000-£45,000 per annum. Benefits include a competitive salary package, annual review, bonuses, ethical pension scheme, fully remote or hybrid work options, training and conference budget, paid time off to volunteer, health schemes, and access to mental health support.


  • Luxury Client Liaison

    2 weeks ago


    Bristol, Bristol, United Kingdom Bring It On Full time

    Unlock Your Potential as a Luxury Client LiaisonWe're seeking a seasoned professional to join our team as a Luxury Client Liaison. As a key member of our client experience team, you'll be responsible for delivering exceptional service to our high-end clients.Responsibilities will include:Communicating with clients via multiple channels to build trust and...

  • Senior Client Liaison

    2 weeks ago


    Bristol, Bristol, United Kingdom Get Recruited (UK) Ltd Full time

    The company Get Recruited (UK) Ltd is seeking a highly skilled Senior Client Liaison to join their team in Salisbury. This exciting opportunity will see the successful candidate managing their own accounts from cradle to grave, handling a variety of calls and ensuring excellent customer service.As a key member of the team, you will be responsible for...


  • Bristol, Bristol, United Kingdom In Technology Group Limited Full time

    Job Title: Technical Client LiaisonWe are seeking an experienced IT Account Manager to join our team at In Technology Group Limited in Bristol. The successful candidate will have a strong background in account management and a proven track record of delivering excellent customer service.About the Role:This exciting opportunity will see you working closely...

  • Client Success Lead

    3 weeks ago


    Bristol, Bristol, United Kingdom Forza Consulting 💻 Full time

    About the RoleWe are looking for an experienced Client Success Lead to join our team at Forza Consulting.This role offers a salary of £60,000 - £70,000 per annum and provides opportunities for professional growth and development in the field of client success.The successful candidate will have experience in leading teams, managing client relationships, and...


  • Bristol, Bristol, United Kingdom ADLIB Recruitment Full time

    We are seeking a highly accomplished Client Success Director to lead our efforts in delivering exceptional client experiences for our media agency clients. In this role, you will oversee the development and implementation of comprehensive client success plans, ensuring alignment with their business objectives and goals.Your expertise in account management,...

  • Client Success Lead

    3 weeks ago


    Bristol, Bristol, United Kingdom ADLIB Full time

    Are you a driven and ambitious professional looking to take your career to new heights? Do you have a passion for digital marketing and a desire to work with a leading agency in Bristol? We are ADLIB, a highly successful Digital Marketing Agency, seeking a talented Client Success Lead to join our team.About the Role:Nurture client relationships and develop...


  • Bristol, Bristol, United Kingdom CV-Library Full time

    PSR Solutions is seeking an experienced Resident Liaison Officer to join our team in the Bristol area. The successful candidate will be responsible for facilitating effective communication between residents, sub-contractors, and client representatives.Key ResponsibilitiesEnsure implementation of Company Policies and Procedures.Develop working relationships...


  • Bristol, Bristol, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Job DescriptionThe Client Success Manager will be responsible for managing client relationships, driving revenue growth, and ensuring customer satisfaction through excellent service.Develop and implement sales strategies to meet revenue targets.Build and maintain strong relationships with clients.Collaborate with internal teams to ensure successful delivery...


  • Bristol, Bristol, United Kingdom Essential Employment Full time

    Job Title: Customer Service LiaisonAbout the Role:We are seeking a highly skilled Customer Service Liaison to join our team at Essential Employment. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and building strong relationships with clients.About You:To be successful in this role, you will need...


  • Bristol, Bristol, United Kingdom Forza Consulting 💻 Full time

    Job SummaryWe are seeking a Client Success Director to join our team at Forza Consulting in Bristol. This senior leadership role involves leading a team of professionals in delivering exceptional results to clients across the UK and abroad.The ideal candidate will have exceptional communication and interpersonal skills, with experience working in quality...


  • Bristol, Bristol, United Kingdom In Technology Group Full time

    Role Description: We are seeking a Client Success Specialist to join our team at In Technology Group. As a key member of our client-facing team, you will be responsible for managing client relationships and driving growth through effective account planning and management.This position involves creating and executing account plans, identifying areas for...


  • Bristol, Bristol, United Kingdom In Technology Group Limited Full time

    Key Responsibilities:We are seeking an experienced IT Account Manager to join our team in Bristol. The successful candidate will be responsible for delivering excellent customer service, managing client accounts, and staying up-to-date with industry trends.


  • Bristol, Bristol, United Kingdom ADLIB Recruitment Full time

    Are you a skilled Account Manager looking for a new challenge? Do you have a passion for delivering exceptional client service and growing revenue streams? If so, we want to hear from you!We are seeking an experienced Account Manager to join our team at ADLIB Recruitment. As a key member of our client services team, you will be responsible for managing...


  • Bristol, Bristol, United Kingdom Spot. Full time

    Sales Liaison for Education SectorPromote Your School, a leading agency in delivering bespoke Wall Art to the education sector, is seeking a Sales Liaison to cover the Southwest of England.This role involves attending sales meetings, explaining and demonstrating Wall Art products, and offering consultations to clients. Strong customer service skills, sales...


  • Bristol, Bristol, United Kingdom PSR Solutions Full time

    PSR Solutions, a leading social housing contractor, is seeking an experienced Tenant Liaison Officer to join our team in Bristol. The ideal candidate will possess at least 1 year of resident liaison experience within the construction/social housing sector and be proficient in MS Office (Word & Excel).The successful candidate will facilitate the smooth...

  • Recruitment Liaison

    3 weeks ago


    Bristol, Bristol, United Kingdom CPS Group (UK) Limited Full time

    Job DescriptionAs a Recruitment Liaison, you will play a crucial role in connecting talented individuals with exciting career opportunities at CPS Group (UK) Limited. Your day-to-day tasks will involve sourcing CVs, managing our CRM system, screening applications, booking interviews, delivering feedback, and building strong relationships with candidates and...


  • Bristol, Bristol, United Kingdom Alexander Mae (HR) Full time

    Job OverviewWe are looking for a highly skilled Business Liaison Officer to join our team in Bristol. As a key contact point for our customers, you will provide exceptional service and support to ensure their needs are met.Key Responsibilities:Develop strong relationships with customers, colleagues, and stakeholdersProvide expert advice and guidance on...


  • Bristol, Bristol, United Kingdom North Bristol NHS Trust Full time

    Job OverviewThe North Bristol NHS Trust is seeking a skilled Senior Liaison Psychiatrist to join its team at Southmead Hospital in Bristol. This is a 6 Whole Time Equivalent (WTE) Consultant post, accredited by the PLAN framework, offering an exciting opportunity for a qualified psychiatrist to develop their career and contribute to the provision of...


  • Bristol, Bristol, United Kingdom Bupa Global Full time

    About the RoleWe are seeking an experienced Events Planner and Liaison to join our team as an Activity Coordinator at one of our care homes.The successful candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with residents, staff, and external partners.As an Activity Coordinator, you will be...


  • Bristol, Bristol, United Kingdom CV-Library Full time

    We are looking for a skilled Social Housing Liaison Specialist to join our team in Bristol.About the Job:The successful candidate will work closely with residents to resolve complaints and improve their living experience.Key Responsibilities:Main point of contact for resident queries and complaintsInvestigate and resolve formal complaints in a timely...