Operational Field Specialist

13 hours ago


London, Greater London, United Kingdom Thames Water Full time

Job Description:

We are seeking a highly skilled and experienced Field Operations Specialist to join our team at Thames Water. The successful candidate will be responsible for conducting field investigations into complex operational problems, making key financial decisions within the wastewater network, and identifying proactive solutions to improve efficiency and customer satisfaction.

This is a critical role that requires strong decision-making skills and the ability to work in a fast-paced environment. The Field Operations Specialist will be responsible for ensuring that all work carried out is in compliance with company procedures, including health and safety and street works legislation. They will also be responsible for coordinating complex planned and reactive technical activities to ensure maximum effectiveness and minimal customer impact.

The successful candidate will have excellent technical skills and the ability to provide technical support to the Area Network Manager. They will act as the key focal point between control and the field for coordination of operational resources for unplanned work and operational events.

Key Responsibilities:

  • Conduct field investigations into complex operational problems.
  • Make key financial decisions within the wastewater network.
  • Identify proactive solutions to improve efficiency and customer satisfaction.
  • Ensure that all work carried out is in compliance with company procedures, including health and safety and street works legislation.
  • Coordinate complex planned and reactive technical activities to ensure maximum effectiveness and minimal customer impact.
  • Provide technical support to the Area Network Manager.
  • Act as the key focal point between control and the field for coordination of operational resources for unplanned work and operational events.

What You'll Need:

  • Excellent technical skills.
  • Strong decision-making skills.
  • Ability to work in a fast-paced environment.
  • Compliance with company procedures, including health and safety and street works legislation.

Working for Thames Water:

At Thames Water, we are committed to providing our customers with excellent service and ensuring that our operations are carried out in a safe and responsible manner. We are a leading water and sewerage company serving over 15 million customers across the UK.



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