Service Excellence Specialist

2 weeks ago


Eastbourne, East Sussex, United Kingdom beBee Professionals Full time £22,000 - £28,000

As a Service Excellence Specialist at beBee Professionals, you will play a crucial role in delivering outstanding customer service in Eastbourne, UK. Key responsibilities include:

  • Providing timely and accurate responses to customer inquiries.
  • Resolving customer issues efficiently and escalating when necessary.
  • Collaborating with other departments to ensure customer satisfaction.
  • Processing customer orders and managing account information.

Requirements:

  • Previous customer service experience.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.


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