Customer Service Ambassador

3 weeks ago


Portsmouth, Portsmouth, United Kingdom Thrifty Car & Van Rental Careers Full time

Job Overview:

We are seeking a highly skilled and dedicated Customer Service Executive to join our team at Thrifty Car & Van Rental Careers. In this vital role, you will serve as the primary point of contact for our customers, providing exceptional support and assistance throughout their rental journey.

About the Role:

This is a full-time position requiring 40 hours of work per week, with an additional commitment to working Saturday mornings on a rotational basis. As a Customer Service Executive, your main responsibility will be to assist customers in resolving any issues that may arise during their rental experience.

Your Key Responsibilities:

  • Provide exceptional customer service through various communication channels
  • Address customer queries and resolve issues promptly and efficiently
  • Work collaboratively with internal teams to ensure seamless customer experiences

Benefits and Rewards:

As a valued member of our team, you can expect to enjoy a range of benefits and rewards, including:

  • 30 days annual holiday entitlement, inclusive of bank holidays
  • A company pension scheme for employee retirement planning
  • An employee discount scheme for exclusive discounts and savings
  • Funded summer and Christmas events for team bonding and celebration
  • The Cycle to Work Scheme for environmentally friendly commuting
  • Discounted car hire rates for personal travel

Estimated Salary: £25,000 - £35,000 per annum, based on industry standards and job requirements.



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