Food and Beverage Service Host

4 weeks ago

Edinburgh, Edinburgh, United Kingdom The Rank Group Full time

About Us

The Rank Group is a leading casino operator in the UK, offering a unique gaming and leisure experience in a safe and welcoming environment. Our goal is to provide an exceptional experience for our customers, making them feel valued and entertained.

Job Description

We are seeking a skilled Food and Beverage Host to join our team at Grosvenor Casino, Edinburgh. As a key member of our hospitality team, you will be responsible for delivering an outstanding customer experience, ensuring that our guests feel welcome and cared for.

Your key responsibilities will include:

  • Providing exceptional customer service, responding to customer requests in a polite and efficient manner
  • Offering and serving food and beverages in a friendly and efficient way
  • Replenishing stocks to ensure that customers have access to products at all times
  • Promoting the use of Grosvenor Membership cards and Rank Omni Channel/Digital offer
  • Working collaboratively with the wider business to achieve targets and deliver exceptional customer experiences

Requirements

  • Positive attitude and passion for delivering exceptional customer experiences
  • Experience of working in a hospitality role, preferably in a multifaceted environment
  • Ability to work shifts at any time of the day, including weekends and bank holidays
  • Sound communication skills and ability to collaborate with the wider business

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career development and growth within our company. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we would love to hear from you.

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