Food and Beverage Service Host

4 weeks ago

Edinburgh, Edinburgh, United Kingdom Grosvenor Casinos Full time
Grosvenor Casino Job Opportunity

About Us

Grosvenor Casinos is a leading gaming and leisure operator in the UK, committed to providing an exceptional experience for our customers. Our venues offer a wide range of gaming and entertainment options in a safe and welcoming environment.



Job Role

We are seeking a skilled and enthusiastic Food and Beverage Host to join our team at Grosvenor Casino, Edinburgh. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.



Key Responsibilities
  • Provide friendly and efficient service to customers, ensuring their needs are met and exceeded.
  • Be familiar with current promotions and products, and proactively offer and provide a prompt service of food and beverages.
  • Contribute positively to daily and weekly targets, and be aware of stock levels to ensure customer satisfaction.
  • Promote the use of Grosvenor Membership cards and Rank Omni Channel/Digital offer through positive customer interaction.


Requirements

To be successful in this role, you will need to be customer-obsessed, have excellent communication skills, and be able to work well under pressure. You will also need to be familiar with current promotions and products, and have a passion for delivering exceptional customer service.



What We Offer

Grosvenor Casinos offers a competitive salary and benefits package, as well as opportunities for career development and progression. We are committed to providing a safe and welcoming environment for our customers and employees, and we are proud to be a leading gaming and leisure operator in the UK.



Apply Now

If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].

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