Food and Beverage Host

4 days ago

Edinburgh, Edinburgh, United Kingdom Grosvenor Casinos Full time

Grosvenor Casino, Manchester Bury New Road

Grosvenor Casinos is on a mission to become the UK's most loved casinos. We offer a space for people to play, have fun, relax with friends, and enjoy our fabulous food, drink, and entertainment.

We are on an exciting journey of growth, and we're looking for a talented F & B Host to join our team. As an F & B Host, you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for.

Your Key Responsibilities

  • Be customer-obsessed and carry out your duties in a manner that ensures all customers have an amazing experience with us and can't wait to return.
  • Be familiar and conversant with current promotions and products available to ensure that the customer can make the most of their visit.
  • Proactively offer and provide a friendly, efficient, and prompt service of food and beverages, delivering products you are proud of.
  • Be aware of daily/weekly targets and contribute positively towards them.
  • Display a friendly and enthusiastic manner, responding positively to all customer requests in a polite and efficient way.
  • Replenish stocks so that the customer always has the opportunity to access products at all times.

What We Offer

We offer a 40 hour contract and a chance to be part of a dynamic team that is passionate about delivering exceptional customer experiences.

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