Technical Operations Engineer

2 weeks ago

Crawley, West Sussex, United Kingdom Virgin Atlantic Full time

Job Summary

We are seeking a highly skilled Technical Operations Engineer to join our team at Virgin Atlantic. As a key member of our engineering operations, you will be responsible for providing technical support, fleet monitoring, and AOG management to all Virgin stations worldwide.

Key Responsibilities

  • Minimise Engineering delays by providing backup and support as necessary, including the provision of EASA Part 21 non-structural design support IAW VAA design organisation procedures.
  • Manage the day-to-day engineering operation through fleet monitoring and defect management.
  • Ensure published departmental procedures for AOG management and reporting are followed consistently by all.
  • Ensure customer experience and NPS impact is considered in decision making.
  • Safety and compliance must be driven by Technical Operations in all decision making use of Risk.

Requirements

  • Hold EASA Part 66 B1 and or B2 Licenses, coupled with associated certification responsibilities on aircraft types operated by the company OR hold a Degree qualification / HND in a relevant Engineering subject.
  • Have experience and in-depth technical knowledge of the Virgin fleet, sufficient to determine the airworthiness of any component or system and the ability to provide solutions to issues.
  • Have proven ability to analyse and interpret data from a wide variety of sources and make sound technical judgements and recommendations based on this.
  • Have effective decision-making skills when utilising resources such as planning of ground time workforce & expertise.
  • Have a broad understanding of the health and safety implications of actions requested or being undertaken.
  • Have proven and confident communication, influencing and negotiating skills.
  • Have a logical, analytical and creative approach to solving technical, operational and administrative problems.
  • Be able to produce technical instruction/reports for both technical and non-technical recipients.
  • Be able to make clear and unambiguous decisions and to be able to pass these on in situations of pressure.
  • Be current on Human Factors, Part M and appropriate recurrent training programs.
  • Be computer literate with working knowledge of Virgin IT systems, Microsoft office.

About Virgin Atlantic

We are a leading airline that believes everyone can take on the world. We are committed to providing excellent customer service and creating a positive experience for our passengers. Our team is passionate about delivering exceptional results and making a difference in the industry.

What We Offer

We offer a competitive basic salary, with the addition of a shift allowance and fantastic development opportunities to grow and evolve. And of course, we're renowned for our brilliant staff travel benefits, which are among the best in the industry.

Equal Opportunities

We are an equal opportunities employer and welcome applications from all backgrounds. We believe that everyone can take on the world, and we celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive.

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