Night Operations Manager
3 weeks ago
At Valor Hospitality Europe, we're on a mission to redefine hospitality, and we're looking for a talented Night Manager to join our team. As a Night Manager, you'll be the driving force behind delivering exceptional guest experiences, ensuring seamless operations, and leading a high-performing team.
Key Responsibilities:- Lead the Nights department, driving financial goals and maintaining high standards of guest experience and brand standards.
- Coach and train team members to excel in their roles, fostering a culture of excellence and continuous improvement.
- Provide exceptional customer service, ensuring guests feel valued and cared for throughout their stay.
- Deliver brand standards, maintaining the highest level of quality and consistency in all aspects of hotel operations.
- Stay up-to-date with administration and technology, leveraging innovative solutions to drive efficiency and productivity.
- Maintain sound commercial judgment, making informed decisions that drive revenue growth and profitability.
- Ensure the safety and security of guests and staff during nighttime hours, upholding the highest standards of security and risk management.
- Be available to work flexible hours, including nights, weekends, and holidays, to meet the needs of the team and guests.
- A competitive salary and benefits package, including a range of perks and rewards.
- Opportunities for professional growth and development, with a focus on leadership and management skills.
- A dynamic and supportive work environment, with a team of like-minded professionals who share your passion for hospitality.
- The chance to work with a leading hospitality company, recognized for its innovation, excellence, and commitment to customer satisfaction.
- A comprehensive training program, designed to equip you with the skills and knowledge needed to succeed in your role.
We're a trusted, multiple award-winning, and full-service international hospitality company, operating in the US, UK, Europe, Africa, Asia, and the Middle East. Our mission is to redefine hospitality, creating great ROI, driving commerciality with creativity and innovation. We're committed to delivering exceptional guest experiences, driving revenue growth, and increasing profits.
With 35 properties across the UK, including Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott Hotels, and Courtyard by Marriott, we offer a range of exciting career opportunities for talented professionals like you.
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