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Event Coordinator

2 months ago

Cardiff, Cardiff, United Kingdom Marriott International Full time

Job Summary

The Event Executive is responsible for delivering exceptional customer service and driving revenue growth through effective sales and event management. This role requires strong communication and negotiation skills, as well as the ability to work independently and as part of a team.

Key Responsibilities

  • Manage and convert assigned enquiries to ensure seamless event execution
  • Coordinate customer requirements, including communication and documentation, to ensure consistent high-level service
  • Prepare event documentation and coordinate with hotel departments to ensure efficient event planning and execution
  • Recognize opportunities to maximize revenue, conversion, and drive repeat business
  • Take personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, and pre/post-event activities

Requirements

  • Background in customer service, sales, or event management, preferably within a hotel environment
  • Effective sales skills, knowledge of meetings and event management, and strong communication and negotiation skills
  • Strong customer development and relationship management skills, with the ability to execute against an agreed event and group strategy
  • Ability to use Microsoft Office software applications and hotel system applications
  • Strong problem-solving skills, with the ability to encourage new innovative solutions when appropriate

Benefits

  • Opportunity to work with a leading hospitality company, Marriott International
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development

Marriott International is an equal opportunity employer