Patrol Team Supervisor

4 days ago


Luton, Luton, United Kingdom Direct Line Insurance Group Full time
About the Job

We're looking for a highly experienced Patrol Team Supervisor to lead our patrol force team. As a key member of our operations team, you will be responsible for managing patrol force performance, overseeing vehicle maintenance, and driving business success.

Job Description:

  • Attend, assess, and repair customers' cars within agreed timescales
  • Manage patrol force team performance and personal development
  • Own, track, and report performance metrics to Area Manager
  • Drive patrol performance to consistently meet targets
  • Complete processes to indicate damage on cars and gain customer signature
  • Support business in achieving Average Claims Cost targets
  • Oversee vehicle maintenance of Green Flag patrol force fleet
  • Process insurance claims involving Roadside Technicians

Requirements:

  • Suitable experience and qualifications from the vehicle repair industry (level 3 or equivalent)

Estimated Salary: £45,000 - £55,000 per annum

Benefits:

  • 9% employer contributed pension
  • 50% off home, motor, and pet insurance
  • Free travel insurance and Green Flag breakdown cover
  • Additional optional Health and Dental insurance
  • EV car scheme
  • Generous holidays
  • Buy as you earn share scheme
  • Employee discounts and cashback


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