Production Supervisor
5 days ago
EVO is seeking a highly skilled and experienced Production Manager to lead our production team. As a key member of our team, you will be responsible for overseeing the entire production process, from prospect to implementation, ensuring that every aspect is covered, distributed, and managed effectively.
Key Responsibilities:- Customer Experience: Deliver an outstanding customer experience, both internally and externally, by effectively managing customer expectations and ensuring timely delivery of high-quality products.
- Project Planning: Create a project plan and schedule that lists each task in the production schedule, taking full accountability for the task and its due date.
- Customer Brief Interpretation: Effectively interpret customer product briefs and requirements, identifying the specifications required and determining the most effective method of production, as well as identifying appropriate internal solutions to be implemented.
- Production Planning: Plan the production schedule and activity for timely, on-budget, and safe production of quality products.
- Quality Assurance: Ensure quality assurance and standards are met, and implement processes to maintain and improve quality.
- Team Development: Cross-train the team and ensure continuous production across the production department.
- Machinery Knowledge: Obtain and share knowledge on all machinery within the department, from artwork access to finishing, and the entire process involved in both print and embroidery and any other techniques deployed.
- Asset Management: Manage asset maintenance, including a full asset register and maintenance schedule, and service agreements.
- Health and Safety: Ensure health and safety for the department and people.
- Team Evaluation: Evaluate and continuously improve the production team.
- Team Motivation: Motivate, support, develop, and cross-train the production team.
- Pre-Production: Arrange pre-production swatches and samples with the customer and raise SORD/PORD to reflect.
- Supply Chain Management: Manage and maintain production supply chain, any invoice queries, and ensure available stock management to commit to continuous production and minimize machine downtime.
- Artwork Management: Proactively manage artwork requests with in-house digitizer, logo visuals, and conversion, ensuring signed-off completed artwork and DST file is stored in a central file, appropriately dated, and saved for generic extraction when required.
- Professional Conduct: Ensure professional and effective conduct and customer (internal & external) management.
- Software Systems: Use internal and external software systems that benefit EVO but more importantly the customer.
- Process Improvement: Oversee and continually improve the effective production, liaising with Sales, internal departments, the Customer, and IT to ensure accounts are implemented in accordance with agreed processes.
- Knowledge: Workwear production processes, MS Office proficient – specifically Outlook, Word, and Excel, computer-based sales and order process management tools, and effective implementation processes.
- Skills: Production-related problem-solving, technical and analytical skills, manufacturing proficiency, excellent communication skills, leadership, attentive time management skills, and excellent attention to detail.
- Experience: Experience of supervising change, customer liaison experience, production management, quality control & H & S, and supplier liaison.
- Qualities: Effective team player, adaptable, commercial awareness, customer and quality-focused, personable, self-motivated, and flexible, ability to work under pressure and meet numerous deadlines, professional, and assertive.
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