Radiology Support Specialist
9 hours ago
We are seeking a highly skilled Radiology Services Administrator to join our team in York. This is an excellent opportunity to work in a fast-paced environment, providing exceptional administrative support to our patients and staff.
Key Responsibilities- Manage patient pathways through administrative processes and procedures, adhering to Standard Operating Procedures.
- Process diary cancellations accurately, ensuring compliance with Referral to Treatment Guidelines and departmental booking rules.
- Collect and record data to support waiting list times attainment, highlighting breach patients to the Team Leader/Service Manager.
- Manage appointments efficiently, ensuring patients are seen within maximum waiting times and in clinical order, as per Referral to Treatment Policy.
- Provide outstanding customer service, supporting patients attending outpatient appointments with tact and diplomacy.
- Train new team members within the Radiology department.
We offer a competitive salary of £24,071-£25,674 per annum, plus a range of benefits that support our staff's well-being and career development, including:
- NHS Pension Scheme, providing generous benefits upon retirement and a lump sum for dependants.
- 27 days holiday rising to 33 days (depending on NHS Trust service).
- Paid and unpaid leave covering emergency and planned absences.
- Employee Assistance Programme, offering confidential advice and support.
- NHS Car Lease scheme and Cycle to Work scheme.
- Lifetime learning opportunities and professional development.
- Discounts on restaurants, getaways, shopping, motoring, cinema, and finance from various providers.
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Administrative Support Specialist
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