Radiology Support Specialist

9 hours ago


York, York City, United Kingdom NHS Full time
About the Role

We are seeking a highly skilled Radiology Services Administrator to join our team in York. This is an excellent opportunity to work in a fast-paced environment, providing exceptional administrative support to our patients and staff.

Key Responsibilities
  • Manage patient pathways through administrative processes and procedures, adhering to Standard Operating Procedures.
  • Process diary cancellations accurately, ensuring compliance with Referral to Treatment Guidelines and departmental booking rules.
  • Collect and record data to support waiting list times attainment, highlighting breach patients to the Team Leader/Service Manager.
  • Manage appointments efficiently, ensuring patients are seen within maximum waiting times and in clinical order, as per Referral to Treatment Policy.
  • Provide outstanding customer service, supporting patients attending outpatient appointments with tact and diplomacy.
  • Train new team members within the Radiology department.
Benefits

We offer a competitive salary of £24,071-£25,674 per annum, plus a range of benefits that support our staff's well-being and career development, including:

  • NHS Pension Scheme, providing generous benefits upon retirement and a lump sum for dependants.
  • 27 days holiday rising to 33 days (depending on NHS Trust service).
  • Paid and unpaid leave covering emergency and planned absences.
  • Employee Assistance Programme, offering confidential advice and support.
  • NHS Car Lease scheme and Cycle to Work scheme.
  • Lifetime learning opportunities and professional development.
  • Discounts on restaurants, getaways, shopping, motoring, cinema, and finance from various providers.


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