Regional Support Coordinator

2 days ago


Eastern England, United Kingdom Membership Bespoke Full time
Job Title

Regional Support Coordinator

About the Role

We are seeking a highly motivated and organised Regional Support Coordinator to join our team in the South Wales, West and South West regions. As a key member of our membership team, you will provide exceptional support to our members and work closely with our Regional Managers to deliver successful events and activities.

Key Responsibilities
  • Provide first-line support to members regarding their membership
  • Support Regional Managers at local and national events
  • Work efficiently on various digital platforms, including Salesforce, Cvent, and Pardot
  • Develop excellent administrative, organisational, and time management skills
Requirements

To be successful in this role, you will need:

  • Experience working for trade associations, professional bodies, membership organisations, charities, or not-for-profit organisations
  • Excellent customer service skills and ability to drive and deliver high standards of customer service
  • Able to maintain a professional and personable attitude when communicating with colleagues, members, and other stakeholders
  • Prior experience of event management and proficiency with MS Office suite, especially PowerPoint and Excel
  • Conversant with social media platforms for communication and monitoring
What We Offer

In return for your hard work and dedication, we offer a competitive salary of £28,000 per annum, plus benefits including a pension scheme, life assurance cover, income protection, 25 days holiday, private health cover, employer support volunteering policy, and flexible work arrangements policy.

Location

This role is based in the South Wales, West and South West regions, with some travel required within the UK. You may be expected to work out-of-hours on occasion.


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