Wellness Clinic Operations Manager

3 weeks ago


London, Greater London, United Kingdom HARRODS Full time

At Harrods, we're seeking a skilled Wellness Clinic Operations Manager to oversee front desk operations at our luxury wellness space. With a focus on exceptional service, you'll be the first point of contact for our exclusive clientele.

About the Role

This is an exciting opportunity to join the Harrods team and contribute to delivering world-class customer experiences. As a Wellness Clinic Operations Manager, you'll be responsible for:

  • Issuing and managing medical forms, ensuring timely completion and return.
  • Providing expert knowledge of medical, health, and aesthetic fields, including standard treatments offered.
  • Maintaining accurate records and ensuring seamless communication with clients and internal teams.

We offer:

  • A competitive salary of £35,000 - £45,000 per annum, depending on experience.
  • The chance to work in a dynamic, luxury retail environment with a global reputation.
  • Ongoing training and development opportunities to enhance your skills and knowledge.

About Us

As a leading luxury retailer, Harrods has a long history of innovation and excellence. Our 175th anniversary marks a significant milestone, and we're looking for talented individuals to help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader, and innovator.



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