Wellness Clinic Operations Manager

2 weeks ago


London, Greater London, United Kingdom HARRODS Full time

The Wellness Clinic at Harrods is seeking a dedicated and experienced professional to manage front desk operations in this luxury setting. Located within the iconic Knightsbridge store, our wellness space unites leading remedial, aesthetic, and wellbeing specialists.

About the Role

This exciting opportunity allows you to join a dynamic team and contribute to delivering exceptional service to Harrods' exclusive clientele. As we celebrate our 175th anniversary, now is an ideal time to be part of our legacy of firsts.

Key Responsibilities
  • Medical Form Management: Issue and manage medical forms, ensuring timely completion and return before appointments.
  • Treatment Knowledge: Familiarity with standard treatments offered in the medical, health, and aesthetic fields.
  • Communication Skills: Excellent written and spoken English, with understanding of medical terminology.
  • Multitasking: Ability to efficiently switch between reception, administration, and phone/email inquiries.
Benefits

We offer a competitive salary range of £40,000 - £55,000 per annum, depending on experience. Additionally, you can expect a comprehensive benefits package, including opportunities for career growth and development.



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