Whitbread Central Operations Manager
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Duty Manager to join our team at Premier Inn in Crewe. As a Duty Manager, you will be responsible for managing a winning partnership between our leadership and housekeeping teams to ensure a welcoming, safe, and brilliant hotel experience for our guests.
Key Responsibilities:
- Manage and coordinate hotel operations to ensure seamless delivery of services to guests.
- Lead and motivate a team of staff to achieve high standards of customer service and hotel performance.
- Develop and implement strategies to improve hotel efficiency, productivity, and profitability.
- Collaborate with other departments to ensure effective communication and coordination of hotel operations.
- Monitor and control hotel expenses to ensure budgetary compliance.
Requirements:
- Proven experience in a hospitality leadership role, preferably in a hotel or restaurant environment.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Knowledge of hotel operations, including front office, housekeeping, and food and beverage management.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- A dynamic and supportive work environment.
- Access to training and development programs to enhance your skills and knowledge.
- A comprehensive pension scheme and save-as-you-earn scheme.
- Discounts on hotel rooms, meals, and other Whitbread products and services.
Why Work for Whitbread:
- We are a leading hospitality company with a strong commitment to customer service and employee development.
- We offer a dynamic and supportive work environment, with opportunities for career advancement and professional growth.
- We are committed to diversity and inclusion, and welcome applications from candidates from all backgrounds.
- We offer a comprehensive benefits package, including a competitive salary, pension scheme, and save-as-you-earn scheme.
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