Customer Experience Coordinator

2 weeks ago


Blackburn, Blackburn with Darwen, United Kingdom Ardonagh Advisory Full time
Overview

Ardonagh Advisory is a leading provider of insurance solutions, and we're looking for a skilled Client Services Specialist to join our team.

Salary and Benefits

We offer a competitive salary of £24,000 per annum, plus a range of benefits including 26 days' holiday entitlement, pension scheme, and opportunities for career progression.

Job Description

As a Client Services Specialist, you will be the first point of contact for clients and insurers, providing exceptional customer service and support over the phone and via email. Your responsibilities will include:

  • Providing great customer service and support to Employee Benefit Consultants, clients, and insurers.
  • Handling client and insurer queries, and proactively supporting with policy renewals and new business.
  • Assisting with administration duties such as invoicing, accounts, claims, and underwriting.

You will work in a collaborative team environment, supporting each other to achieve our goals and objectives.

Requirements

To succeed in this role, you will need to have excellent communication and interpersonal skills, as well as a strong ability to work independently and as part of a team. No experience is necessary, as we provide full training.

What We Offer

In return for your hard work and dedication, we offer a range of benefits, including:

  • A basic salary of £24,000 per annum.
  • 26 days' holiday entitlement, plus bank holidays.
  • Pension scheme.
  • Opportunities for career progression across the Ardonagh family.
  • Gaining CII or ACII qualifications to boost your knowledge and career prospects in the Insurance Industry.
  • 24-hour support for physical and mental wellbeing, including on-site mental health ambassadors.
  • 1 day's paid volunteering day to give back to our communities.
  • The Spotlight Awards, where we shine a light on the brightest talent across our group.


  • Blackburn, Blackburn with Darwen, United Kingdom HipHopTune Media Full time

    About This OpportunityWe are seeking a highly experienced customer service leader to join our team at HipHopTune Media. As a Customer Relationship Management Executive, you will play a critical role in shaping our customer service strategy and ensuring exceptional experiences for our clients.Key Responsibilities and ExpectationsLead the Customer Service...


  • Blackburn, Blackburn with Darwen, United Kingdom Everlast Gyms Full time

    Main Responsibilities:As a key member of our team, you will be responsible for delivering exceptional customer experiences and supporting the sales and retention of memberships at Everlast Gyms.Maximise every member and guest's experience in our club.Support the sales and retention of memberships through excellent customer service.Contribute to the cleaning...


  • Blackburn, Blackburn with Darwen, United Kingdom Ardonagh Advisory Full time

    Career Opportunities at Ardonagh AdvisoryWe are seeking a talented individual to join our team as a Customer Experience Associate. This exciting role will involve working in a fast-paced environment, providing exceptional customer service to our Employee Benefit Consultants, clients, and insurers.Key Responsibilities:Provide proactive support to clients and...


  • Blackburn, Blackburn with Darwen, United Kingdom Sodexo Prestige Venues & Events Full time

    £9.25 - £11.00 per hour   As a leading provider of catering and events services, Sodexo Prestige Venues & Events is seeking an Event Service Ambassador to join our team at Blackburn Rovers Football Club.Job DescriptionThis exciting opportunity involves providing exceptional service to our clients and guests, ensuring their needs are met and exceeded....


  • Blackburn, Blackburn with Darwen, United Kingdom Sofology Full time

    About Sofology">We're a forward-thinking company that's dedicated to creating an exceptional customer experience. Our team members embody our values, including 'Roll Out The Red Carpet' and 'A Seat for Everyone.'">Your Key Responsibilities">As a retail sales assistant, you'll be responsible for:">">partnering with customers to find their dream...


  • Blackburn, Blackburn with Darwen, United Kingdom Vantage Motor Group Full time

    About the RoleVantage Motor Group is seeking a skilled Parts Sales Coordinator to join our team. As a key member of our dealership, you will play a vital role in planning and coordinating our Parts sales to meet customer requirements and maximise sales volumes and margins.You will build a rapport with customers, communicating via telephone and face-to-face...

  • Care Coordinator

    6 days ago


    Blackburn, Blackburn with Darwen, United Kingdom Guinness Partnership Full time

    Job Summary:We are seeking a Care Coordinator to join our team at Guinness Partnership.About the Role:This is a 12-month opportunity to work with our customers and provide an intensive housing management service.You will report to the Independent Living Manager and be responsible for developing successful customer relationships, assisting prospective...

  • Estates Coordinator

    6 days ago


    Blackburn, Blackburn with Darwen, United Kingdom Blackburn College Full time

    Role OverviewThe Estates Coordinator will provide administrative support to the Facilities Management team, coordinating activities, ordering, and documentation. The successful candidate will have a level 2 qualification in Maths and English and be proficient in MS Office and MS Teams.Key ResponsibilitiesCoordinate activities and ordering for the Facilities...


  • Blackburn, Blackburn with Darwen, United Kingdom WEC Group Ltd Full time

    About the JobWe are seeking a skilled Logistics Coordinator to join our team at WEC Group Ltd. As a Logistics Coordinator, you will play a vital role in ensuring the smooth operation of our warehouse and inventory management systems.Job DescriptionYour key responsibilities will include:Managing and maintaining accurate inventory records using IT...


  • Blackburn, Blackburn with Darwen, United Kingdom Winncare Full time

    At Winncare, we are dedicated to enhancing the quality of life for individuals in need of mobility and care solutions. We specialise in developing and providing innovative products and services that support the healthcare industry, including lifting and transfer equipment, medical beds, and a wide range of care solutions.We are seeking an experienced and...


  • Blackburn, Blackburn with Darwen, United Kingdom Emcor Uk Full time

    Job OverviewWe are seeking a highly skilled Logistics Operations Coordinator to join our team at Emcor Uk. As a key member of our logistics department, you will play a crucial role in ensuring the smooth operation of our warehouse and delivery services.The successful candidate will have excellent communication skills, with the ability to work effectively...


  • Blackburn, Blackburn with Darwen, United Kingdom Agility Resoucing Full time

    About the RoleWe are currently seeking a skilled Purchase Ledger Coordinator to join our team at Agility Resoucing. The successful candidate will assist with a range of financial tasks, including transaction processing, reconciliation, and customer support.Key Responsibilities:Coordinate the processing of financial transactions, ensuring accuracy and...


  • Blackburn, Blackburn with Darwen, United Kingdom Yodel Full time

    Job OverviewThis is a full-time Lead Operations Coordinator position at Yodel, working in a dynamic and fast-paced environment. The successful candidate will be responsible for coordinating the activities of our operations team.We offer a competitive salary of £30,675 - £33,655 per annum, plus an additional 20% uplift for every hour worked past 10pm.Key...


  • Blackburn, Blackburn with Darwen, United Kingdom Flex Full time

    Anord Mardix is a global company that manufactures switchgear and associated products for installation in mission-critical and live commercial buildings ranging from data centers to international headquarters. We are looking to add a Supply Chain Manager located in Blackburn, England.About the RoleThe Supply Chain Manager will be responsible for managing the...


  • Blackburn, Blackburn with Darwen, United Kingdom Ardonagh Advisory Full time

    Part Time Client Services Coordinator RoleWe are seeking a talented Part Time Client Services Coordinator to join our team based in Darwen. As a Client Services Coordinator, you will be the first point of contact for day-to-day administration from clients, providers, and other internal and external sources.Responsibilities include:Responding to queries from...


  • Blackburn, Blackburn with Darwen, United Kingdom Yodel Full time

    **Job Overview**We are seeking a highly skilled Lead Operations Coordinator to join our team at Yodel.This is a permanent position with the opportunity for overtime, including shifts between 2:30pm and 11pm, five days out of seven.The successful candidate will be responsible for coordinating the day-to-day activities of the team, ensuring that all tasks are...


  • Blackburn, Blackburn with Darwen, United Kingdom WEC Group Ltd Full time

    Key Responsibilities:Oversee the management of stock levels and inventory control systems to ensure optimal warehouse operations.Develop and maintain relationships with suppliers to negotiate pricing and delivery terms.Co-ordinate distribution and logistics activities to meet established deadlines and customer service standards.Facilitate communication and...


  • Blackburn, Blackburn with Darwen, United Kingdom Ardonagh Advisory Full time

    Part Time Client Services CoordinatorWe're seeking a skilled Part Time Client Services Coordinator to join our team based in Darwen. As a Client Services Coordinator, you'll work a 27 hour week, Monday to Friday, with no evenings or weekends. You'll also enjoy the benefits of working with one of the UK's largest independent Insurance Brokers – Towergate...


  • Blackburn, Blackburn with Darwen, United Kingdom Capita Full time

    As a Community Outreach Coordinator with Capita, you will be responsible for visiting customers in the Enfield area to educate them about TV licence requirements. You will need to have excellent communication skills and be able to explain complex information in a clear and concise manner.Some of your key responsibilities will include:Conducting door-to-door...


  • Blackburn, Blackburn with Darwen, United Kingdom International Flavors & Fragrances Full time

    OverviewAn exciting opportunity exists for a Quality Systems Coordinator to join our team at International Flavors & Fragrances. We are a global leader in taste, scent, and nutrition, offering customers a broader range of natural solutions.This role is responsible for deputising for the Technical Manager, leading the internal audit programme, and ensuring...