Customer Service Representative

4 weeks ago


Fareham, Hampshire, United Kingdom Adecco UK Limited Full time
About the Role

We are seeking a highly skilled Customer Service Consultant to join our dynamic team at Adecco UK Limited. As a key member of our team, you will play a vital role in delivering exceptional customer service to both internal and external stakeholders.

Key Responsibilities
  • Deliver High-Quality Customer Service: Provide consistently high-quality customer service to both external and internal customers, ensuring their needs are met and exceeded.
  • Manage Inbound and Outbound Calls: Manage inbound and outbound calls, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Drive Pipeline Chasing: Drive pipeline chasing from full application to completion, ensuring that all necessary steps are taken to secure new business.
  • Assess Applications and Documents: Assess key underwriting and completions documents, ensuring that all enquiries are dealt with promptly and efficiently.
  • Manage Escalation Calls: Manage escalation calls from intermediaries and solicitors, resolving complex issues and providing expert guidance.
  • Collaborate with Legal Professionals: Collaborate with legal professionals on complex policy decisions, ensuring that all necessary steps are taken to secure new business.
  • Identify and Escalate Fraudulent Activity: Identify and escalate any potentially fraudulent activity, ensuring that all necessary steps are taken to protect the company and its customers.
What We Offer
  • Competitive Salary: A competitive base salary of £24,000 - £25,000 (dependent on experience).
  • Discretionary Bonus: A discretionary annual bonus opportunity of up to 12.5%.
  • Annual Leave: 28 days annual leave plus bank holidays.
  • Pension Scheme: A contributory pension scheme.
  • Life Assurance and Group Income Protection: Life Assurance and Group Income Protection.
  • Private Medical Insurance and Medical Cash Plan: Access to Private Medical Insurance and Medical Cash Plan.
  • Additional Benefits: Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, and more.

If you have a passion for customer service and enjoy working in a collaborative environment, this role is perfect for you. Apply now and take the next step in your career as a Customer Service Consultant at Adecco UK Limited.



  • Fareham, Hampshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player with strong communication skills and a passion for delivering excellent customer experiences.Key Responsibilities:Engage with customers through various channels, providing timely and effective...


  • Fareham, Hampshire, United Kingdom https:www.forcesfamiliesjobs.co.uksitemap Full time

    Join Our Team as a Customer Service RepresentativeWe are excited to be recruiting for 6 new graduates to work in NERL Operations Division as part of our Early Careers programme. This is a fantastic opportunity to develop your skills and experience in a dynamic and challenging environment.About the RoleAs a Customer Service Representative, you will be working...


  • Fareham, Hampshire, United Kingdom https:www.forcesfamiliesjobs.co.uksitemap Full time

    Join Our Team as a Customer Service RepresentativeWe are excited to be recruiting for 6 new graduates to work in NERL Operations Division as part of our Early Careers programme. This is a fantastic opportunity to develop your skills and experience in a dynamic and challenging environment.About the RoleAs a Customer Service Representative, you will be working...


  • Fareham, Hampshire, United Kingdom HSBC Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at HSBC. As a Customer Service Representative, you will be the first point of contact for our customers, providing an exceptional customer experience and taking ownership of their individual needs.Key ResponsibilitiesProvide outstanding customer service, engaging...


  • Fareham, Hampshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Fareham is looking for enthusiastic individuals to fill Customer Service Representative roles. As a member of our team, you'll be responsible for engaging with customers, participating in operational workflows, and collaborating with colleagues to achieve goals.Responsibilities:Provide service and support to customers.Contribute to the...


  • Fareham, Hampshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our clients. Key responsibilities include:Handling customer inquiries and resolving issues in a timely manner.Providing accurate information about our products and services.Collaborating with internal teams to ensure customer satisfaction.Managing customer accounts and...


  • Fareham, Hampshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a key member of our sales team, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide exceptional customer service and respond to customer inquiries in a...


  • Fareham, Hampshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a Service Colleague, you will work across various departments to ensure the efficient running of our stores.Your Key ResponsibilitiesProvide excellent customer service, welcoming and helping customers find what they need.Work across multiple departments,...


  • Fareham, Hampshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a skilled Customer Delivery Driver to join our team at Asda Stores Ltd. As a Customer Delivery Driver, you will be responsible for delivering our products to customers' front doors, providing excellent customer service, and working collaboratively with your team to ensure seamless operations.Key ResponsibilitiesDeliver products...


  • Fareham, Hampshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe're looking for a skilled Customer Delivery Driver to join our team at Asda Stores Ltd. As a Customer Delivery Driver, you'll be responsible for delivering our products to customers' front doors, providing excellent customer service, and working collaboratively with your team to ensure seamless operations.Key ResponsibilitiesDeliver products...


  • Fareham, Hampshire, United Kingdom Sainsbury's Full time

    About the RoleWe're looking for a talented and enthusiastic Customer Service Representative to join our team at Sainsbury's. As a key member of our store team, you'll play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.Key ResponsibilitiesProvide exceptional customer service,...


  • Fareham, Hampshire, United Kingdom Sainsbury's Full time

    About the RoleWe're looking for a talented and enthusiastic Customer Service Representative to join our team at Sainsbury's. As a key member of our store team, you'll play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.Key ResponsibilitiesProvide exceptional customer service,...


  • Fareham, Hampshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Fareham, United Kingdom.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate...


  • Fareham, Hampshire, United Kingdom Three Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that our customers have an outstanding experience when visiting our stores.Key ResponsibilitiesProvide...


  • Fareham, Hampshire, United Kingdom Three Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide excellent customer service and support to customersAssist...


  • Fareham, Hampshire, United Kingdom Royal Mail Group Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Agent to join our dynamic team at Parcelforce Worldwide. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through inbound telephone calls and face-to-face interactions at our collection points.You will work closely...


  • Fareham, Hampshire, United Kingdom Royal Mail Group Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Agent to join our dynamic team at Parcelforce Worldwide. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through inbound telephone calls and face-to-face interactions at our collection points.You will work closely...


  • Fareham, Hampshire, United Kingdom Frasers Group Full time

    {"h3":{"text":"Job Overview"},"p":{"text":"We are seeking a skilled Customer Experience Representative to join our retail team. As a key member of our store team, you will be responsible for providing an exceptional customer experience while driving sales and meeting store targets. This is an exciting opportunity to build your retail career with a leading...


  • Fareham, Hampshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Customer Service Representative Job Description at beBee Professionals **Job Summary** We are seeking a highly skilled Customer Service Representative to join our team at beBee Professionals. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer...


  • Fareham, Hampshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Customer Service Representative Job Description at beBee Professionals **Job Summary** We are seeking a highly skilled Customer Service Representative to join our team at beBee Professionals. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer...