Implementation Service Lead

3 days ago


Reading, Reading, United Kingdom Voyage Care Ltd Full time

We are seeking a highly skilled Implementation Service Lead - UK to join our team at Voyage Care Ltd. As a key member of our implementation team, you will be responsible for managing the deployment and integration of our Voyage Digital Care Nourish template across our services on a fixed-term contract for 18 months.

This role requires nationwide travel, so a full UK driving license is essential. You will work closely with operational teams, implementation managers, and service managers to ensure a seamless implementation process. Your duties will include managing and preparing data for successful implementations, training and coaching staff on new processes and systems, working according to implementation and project plans, and collaborating with IT and Implementation Managers to resolve technical issues.

To be successful in this role, you will need to have experience working with multiple stakeholders, proficiency in MS Office applications (Excel, Word, etc.), self-directed with excellent communication and relationship-building skills, and flexibility with travel and working hours.

In return for your dedication and commitment, you'll work in a sector that is truly rewarding with many benefits, including:

  • Hybrid working
  • A supportive and dynamic team environment
  • Opportunities for professional growth and development
  • Wagestream
  • DoctorLine - free service where you and members of your family can speak to a GP 24/7, either over the phone or via a video consultation.
  • Eye care vouchers
  • Refer a friend scheme
  • Competitive salary (£35,000 - £45,000 per annum)
  • 25 days annual leave plus bank holidays and an additional day for your birthday
  • Blue Light Card – Retail discount benefit scheme
  • V-Assure, a free 24 hour, confidential and independent help line
  • Life assurance
  • Pension


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