ServiceNow Implementation Expert
3 weeks ago
Role Overview:
As a ServiceNow Implementation Expert, you will play a key role in shaping our digital transformation strategy and implementing ServiceNow solutions that drive business value.
About the Job:
This exciting opportunity is part of our L1 SIAM Programme, which aims to streamline our service management processes and improve efficiency.
Your Key Responsibilities:
- Gather and document business requirements for ServiceNow implementations.
- Analyze business processes to identify opportunities for improvement.
- Collaborate with developers to design and implement ServiceNow solutions.
- Conduct user acceptance testing to ensure solutions meet business needs.
- Provide training and support to end-users.
What We Offer:
- A competitive salary of £40,000 - £60,000 per annum (dependent on experience), day rate negotiable.
- A comprehensive benefits package.
- The opportunity to work with a dynamic team and contribute to our digital transformation journey.
Requirements:
- Undergraduate degree in Business, IT, or a related field.
- Proven experience as a Business Analyst, preferably with ServiceNow.
- ServiceNow certification is a plus.
About Primark:
Primark is a leading international clothing and home retailer. Our commitment to delivering high-quality products at affordable prices has earned us a loyal customer base.
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