ServiceNow Implementation Specialist
1 week ago
We are seeking an experienced ServiceNow Business Analyst to join our team in Reading. As a key member of our L1 SIAM Programme, you will act as a liaison between business stakeholders and the IT team.
The role involves analyzing and documenting business requirements for the ServiceNow platform, ensuring that solutions align with business needs and enhance service management processes.
Key Responsibilities:
- Gather and document business requirements for ServiceNow implementations.
- Analyze business processes to identify opportunities for improvement.
- Collaborate with developers to design and implement ServiceNow solutions.
- Conduct user acceptance testing to ensure solutions meet business needs.
- Provide training and support to end-users.
Salary: £30-£45 per hour (dependent on experience).
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