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CRM Data Analyst

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Chertsey, Surrey, United Kingdom March Recruitment Full time
Job Title: CRM Analyst About the Role: As a CRM Analyst at March Recruitment, you will play a crucial role in analysing customer data to derive actionable insights and collaborating with cross-functional teams to develop targeted CRM strategies. Our client is a rapidly growing, profitable, and diverse business serving a range of customers from ultra-high net worth individuals to consumers. Key Responsibilities: • Analyse customer data to understand reseller behaviour and preferences, utilising demographic data, purchasing trends, product usage information, spending habits, and loyalty metrics. • Provide support to the CRM Operations Manager in maintaining the portal, including tasks such as uploading content and ensuring smooth portal activity. • Collaborate with stakeholders to improve the partner portal's functionality and user experience by evaluating user interactions, generating regular reports, and implementing enhancements based on feedback. What We Offer: Competitive day rate + bonus scheme Ongoing Monday-Friday, 9am-5:30pm About Us: March Recruitment is a leading recruitment agency specialising in placing talented professionals in top companies. We are passionate about delivering exceptional service and building long-lasting relationships with our clients and candidates.