Case Support Coordinator

1 day ago

Essex, United Kingdom Top Job Recruitment Ltd Full time
Case Support Administrator Job Opportunity

Top Job Recruitment Ltd is seeking a highly organized and detail-oriented Case Support Administrator to join their team in Colchester, Essex.

Job Role and Responsibilities
  • Set up new applications across the business, ensuring seamless coordination with field agents, photographers, and contractors.
  • Liaise with stakeholders to arrange property viewings and valuations, maintaining excellent communication skills.
  • Adhere to company-appointed processes, upholding the highest standards of professionalism.
  • Compile and maintain accurate records, utilizing the company database to log data effectively.
  • Coordinate with local estate agents to value properties, ensuring timely and efficient service.
  • Arrange viewings on properties with field agents, guaranteeing a smooth experience for clients.
  • Produce high-quality marketing reports, highlighting key insights and trends.
  • Arrange EPCs, ensuring compliance with regulatory requirements.
  • Process invoices on internal systems, maintaining financial accuracy.
  • Prepare valuation reports for probate purposes, demonstrating expertise and attention to detail.
  • Coordinate photo shoots for properties being placed on the market, showcasing properties in the best light.
  • Perform ad-hoc administrative tasks, demonstrating flexibility and adaptability.
Required Skills and Qualities
  • Strong administration skills, with a keen eye for detail and ability to maintain accurate records.
  • Excellent communication skills, both written and verbal, with a professional telephone manner.
  • Able to work independently, utilizing initiative to drive results.
  • Adaptable and team-oriented, with a strong sense of collaboration.
  • Diligent and resilient, with a proactive approach to challenges.
Perks and Benefits
  • 28 days annual leave, including bank holidays, with additional leave for birthdays and length of service.
  • NEST pension scheme, providing a secure financial future.
  • Competitive basic salary of £22,500.
  • Casual dress policy, promoting a relaxed and comfortable work environment.
  • Free on-site parking, reducing commuting stress.
  • Office dogs and bring-your-dog-to-work Fridays, fostering a fun and welcoming atmosphere.
  • Quarterly company nights out, encouraging team bonding and socialization.
  • Yearly salary reviews, ensuring fair compensation and career growth.
  • Sick pay upon successful probation, providing peace of mind and security.

Working hours are Monday to Friday, 9am to 5pm, with a 30-minute lunch break, allowing for a healthy work-life balance.

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