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Case Support Coordinator

2 months ago


Essex, United Kingdom Top Job Recruitment Ltd Full time
Job Title: Case Support Administrator

Top Job Recruitment Ltd is seeking a highly organized and detail-oriented Case Support Administrator to join their team in Colchester, Essex.

Job Role:
  • Set up new applications across the business, ensuring seamless coordination with field agents, photographers, and contractors.
  • Liaise with stakeholders to arrange property viewings and valuations, maintaining excellent communication skills.
  • Adhere to company-appointed processes, ensuring data accuracy and compliance.
  • Compile marketing reports, highlighting key performance indicators and trends.
  • Arrange EPCs, invoices, and other administrative tasks as required.
  • Develop and maintain strong relationships with clients and colleagues, upholding company values.
Key Skills:
  • Strong administration skills, with attention to detail and ability to maintain accurate file notes.
  • Excellent written and verbal communication skills, with a professional telephone manner.
  • Able to work independently, using initiative to resolve tasks and challenges.
  • Adaptable and team-oriented, with a strong work ethic and resilience.
Benefits:
  • 28 days annual leave, including bank holidays, with additional leave for birthdays and length of service.
  • NEST pension scheme.
  • Competitive basic salary of £22,500.
  • Casual dress policy.
  • Free on-site parking.
  • Quarterly company nights out.
  • Yearly salary reviews.
  • Sick pay upon successful probation.

Working hours are Monday to Friday, 9am to 5pm, with a 30-minute lunch break.