Veterinary Practice Support Assistant

2 weeks ago


Handforth, Cheshire East, United Kingdom Vets for Pets Full time

About the Role

We are seeking a friendly and welcoming Veterinary Receptionist to join our team at Vets for Pets. As a key member of our clinical team, you will be responsible for providing exceptional service to our clients and their pets.

Your Key Responsibilities

  • Provide a link between clients and the clinical team, ensuring seamless communication and care for our patients.
  • Build strong relationships with our clients, their pets, and the practice team, driving client satisfaction and loyalty.
  • Deliver exceptional client service during visits, ensuring clients receive the best care possible and leave feeling satisfied.
  • Manage payments, future bookings, and day-to-day routines using our online booking system, requiring strong computer literacy skills.

This is a Part-Time role working 20-30 hours per week, 3 days a week (with opportunities for weekend work). In return, we offer a competitive salary, 20% discount at participating pet stores, access to discounts and cashbacks, and in-house career development opportunities.

What We're Looking For

  • A calm, attentive, and client-focused individual who can provide guidance and support to our clients and their pets.
  • Someone who is passionate about delivering exceptional service, enthusiastic about working in a team environment, and committed to making a difference in the lives of our clients and their pets.

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