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Veterinary Practice Team Lead

2 months ago

Handforth, Cheshire East, United Kingdom Vets for Pets Full time

About the Role

We are seeking an experienced team leader to join our veterinary practice as a Veterinary Practice Team Lead. In this role, you will be responsible for leading the non-clinical team and ensuring excellent customer service is delivered at all times.

Key Responsibilities:

  • Developing and implementing effective strategies to improve team performance and productivity
  • Coordinating daily operations and managing workload effectively
  • Providing guidance and support to team members to ensure they have the necessary skills and knowledge to perform their roles
  • Maintaining accurate records and reporting on key metrics
  • Identifying areas for improvement and implementing changes to enhance the overall experience for clients and staff

Requirements

To be successful in this role, you will need:

  • Proven leadership and management experience, preferably in a veterinary or healthcare environment
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • A commitment to delivering exceptional customer service

Working Environment

This is a full-time role, with some flexibility around working hours. The ideal candidate will be able to commit to a regular schedule, including some evenings and weekends.

Salary

The salary for this role is approximately £28,000 - £32,000 per annum, depending on experience.

Benefits

In addition to a competitive salary, we offer a range of benefits, including:

  • 20% discount at the Vet Group, Pets at Home, and the Groom Room
  • Access to discounts and cashbacks
  • In-house career development opportunities
  • Pension and holiday allowance

Location

This role is based in KT17 1HQ, with easy access to public transportation.