Customer Experience Liaison

2 weeks ago


Willerby, North Yorkshire, United Kingdom Quickline Communications Full time
Job Overview

We're Quickline Communications, dedicated to providing exceptional internet services. Our mission is to deliver fast, reliable broadband to everyone, regardless of their location.

We're seeking a Customer Experience Assistant to join our team. As a key member, you'll play a vital role in ensuring our customers receive outstanding support and service.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and in-person interactions
  • Assist with resolving customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless customer experiences

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong problem-solving and analytical skills

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package

Quickline Communications is an equal opportunities employer. We welcome applications from diverse candidates who share our passion for delivering exceptional customer experiences.



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