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Apprenticeship Training Coordinator

2 months ago


London, Greater London, United Kingdom Accor Hotels Full time

We are a global hospitality leader, welcoming individuals with diverse backgrounds and personalities to join our team. By becoming a part of Accor Hotels, you have the opportunity to craft your own story and contribute to shaping the future of our industry.

As a key member of our team, you will have the chance to make a meaningful impact and help us achieve our goals. We are committed to providing a supportive and inclusive work environment that fosters growth and development.

Key Responsibilities:

Training Program Development
  1. Design and Implement Training Programs: Develop and deliver training programs, workshops, and e-learning courses that address the needs of various departments within the hotel, ensuring alignment with our service standards, brand values, and operational goals.
  2. Training Materials Creation: Create and update training materials, including manuals, guides, and multimedia presentations, to support the development of our employees.
Training Needs Assessment and Analysis
  1. Conduct Training Needs Assessments: Regularly assess training needs by consulting with department heads, reviewing performance data, and gathering employee feedback to identify skill gaps and areas for improvement.
  2. Develop Strategies: Develop and implement strategies to address identified training needs, ensuring that all employees have the necessary skills and knowledge to excel in their roles.
Training Delivery and Evaluation
  1. Facilitate Training Sessions: Facilitate in-person training sessions, workshops, and seminars for employees at all levels, utilizing various training methodologies to ensure effective learning outcomes.
  2. Evaluate Progress: Monitor and evaluate the progress of employees participating in development programs, ensuring that they meet the required standards and achieve their goals.
Compliance and Record-Keeping
  1. Compliance with Regulations: Ensure that all training programs comply with local, state, and federal regulations, including health and safety standards.
  2. Record-Keeping: Maintain accurate records of employee training and certifications, ensuring that all employees complete mandatory training programs.