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WHSmith Team Lead Position

2 months ago

Wakefield, Wakefield, United Kingdom WHSmith Full time

Job Description

Business Format: Retail

Shift Pattern: Flexible

Position Type: Full-time

Hours / Week: 40

Full Time / Part Time: Full-time

Salary Up To: Competitive

County: Various

Country: UK

Post Code: Not Specified

As a Team Leader at WHSmith, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth. You will work closely with the store management team to achieve business objectives and develop strategies to improve store performance.

Key Responsibilities:

  • Lead and motivate a team of retail staff to achieve sales targets and provide excellent customer service
  • Work closely with the store management team to develop and implement business strategies
  • Monitor and analyze sales data to identify trends and areas for improvement
  • Develop and implement plans to improve store performance and customer satisfaction

Requirements:

  • Previous experience in a retail leadership role
  • Excellent communication and interpersonal skills
  • Ability to work flexibly and adapt to changing business needs
  • Strong analytical and problem-solving skills